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Ecommerce manager - grenade

Birmingham (West Midlands)
Manager
Posted: 14h ago
Offer description

Job Description Are You Ready to Make an Impact? Grenade is an international active nutrition and lifestyle brand, which has grown rapidly since its launch in 2010. Driven by its strong branding, distinctive products, and highly innovative approach, Grenade has made an explosive impact in the FMCG Industry. As a market leader, Grenade sells a range of nutritional products, both B2B and B2C, including its signature protein bars and shakes. Grenade has been included in the Sunday Times Fast Track Top 100 for the past three years running. We are looking for an eCommerce Manager to own the day-to-day trading, execution and performance of grenade.com. This role is accountable for delivering revenue growth, improving conversion and AOV, and ensuring a best-in-class digital customer experience. This is a hands-on commercial role with clear ownership of site performance. The role sits within Digital and works cross-functionally with CRM, Paid Media, Brand, CX and Commercial teams. How you will contribute? Own daily and weekly trading performance across revenue, conversion, AOV, and key KPIs. Identify risks and opportunities, taking decisive action to optimise results. Partner with Commercial and Finance on promotions, margin impact, and trading strategy. Lead site merchandising, navigation, content, and product presentation to maximise conversion. Build and optimise landing pages for campaigns, launches, partnerships, and retention journeys. Drive AOV through bundles, upsell mechanics, and promotional strategy. Manage CRO testing and work with development to improve site speed, UX, and overall performance. Identify and remove friction across the customer journey, working closely with CX. Execute the trading and campaign calendar end‑to‑end, ensuring strong on‑site delivery. Own digital execution of product launches, including positioning, messaging, and merchandising. Align with Paid Media and CRM to maximise traffic value and ensure cohesive journeys. Support affiliate, partnership, and TikTok Shop activity with strong on‑site execution. Support loyalty, subscription, personalisation, and lifecycle initiatives to improve retention and customer value. Collaborate with CRM on lifecycle journeys and campaign alignment. Own weekly and monthly reporting across key KPIs using GA4, Shopify, and attribution tools. Provide clear, actionable insights that drive commercial and customer outcomes. End‑to‑end ownership of commercial, customer, trading, and operational performance across revenue, conversion, basket metrics, customer mix, acquisition efficiency, retention, campaign effectiveness, site accuracy, and testing velocity. What you will bring. Proven experience managing a DTC eCommerce site (Shopify preferred) Strong commercial mindset with clear understanding of revenue and margin drivers. Strong cross-functional alignment driving better outcomes Experience executing trading calendars and digital campaigns Confident with analytics tools (GA4, Shopify, attribution platforms) Experience with CRO, merchandising and landing page optimisation Strong stakeholder management across Digital, Brand and Commercial teams Consistent delivery of revenue and AOV growth vs plan Improved conversion rate through structured optimisation High-quality execution of campaigns and launches Clear ownership and accountability of grenade.com performance Relocation Support Available? Business Unit Summary We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply! Our people make all the difference in our succes Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Excited to grow your career? We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply! IF YOU REQUIRE SUPPORT TO COMPLETE YOUR APPLICATION OR DURING THE INTERVIEW PROCESS, PLEASE CONTACT THE RECRUITER Job Type Regular Software & Applications Technology & Digital

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