About Us
We are the leading fine art photography studio in the region, specialising in creating timeless artwork for families to treasure. Our team is passionate about delivering unforgettable client experiences, from the initial booking to the final artwork collection.
The Role
We are looking for a friendly, motivated and ambitious individual to join our Northampton studio as a Trainee Sales Consultant. This is a unique opportunity to build a career in the photography and fine art industry, with a structured progression path and full training provided. The ideal candidate will be a people person who loves engaging with others, demonstrates strong empathy, is savvy and resourceful, and is highly driven to close sales and achieve results.
You will begin in a telesales capacity, supporting the photographers and fine art consultants to ensure diaries are full and clients are booked for photoshoots. Over time (once baseline metrics are met), you will receive cross-training in sales and client consultation, with the opportunity to develop into a Fine Art Consultant role, managing your own diary and helping clients build stunning wall art for their homes (while striving to meet sales targets).
Please be aware that a key part to being a Fine Art Consultant is making calls; productively calling B2C leads and booking clients into the shooting diary, and building a rapport ahead of their experience at Zen Shots.
Key Responsibilities
* Make outbound calls to qualified leads to convert the lead into a booking in the photography diary.
* Support the studio team and fine art consultants by filling studio diaries.
* Deliver excellent customer service, building rapport and ensuring a professional client experience.
* Work towards individual and team targets with enthusiasm and persistence.
* Take part in cross-training to learn sales techniques and the fine art consultation process.
* Progress to managing and filling your own diary, carrying out discovery calls to rapport build with clients, leading client consultations, and selling bespoke artwork.
What We're Looking For
* A natural love for being on the phone and engaging with people.
* A confident communicator with outstanding phone etiquette.
* Dynamic, quick-thinking, and resilient when handling objections or solving problems.
* Target-driven with a passion for delivering exceptional customer journeys.
* Ambitious, eager to learn, and motivated to progress into a Fine Art Consultant role.
* Prior experience with telesales, customer or sales is essential
* As this is a retail business you will be required to work 1 or 2 weekend days
What We Offer
* Starting salary of £26,000 per year (with competitive future salary and commission progression opportunity)
* Clear career progression pathway into a Fine Art Consultant role.
* Free onsite parking
* Employee Health Assured Assistance Programme
* Ongoing training, coaching, and mentorship.
* A supportive and creative studio environment.
* Opportunities to grow with a successful and expanding company.
(Photographers need not apply, this is very much a telesales and sales based role.)
Job Type: Full-time
Pay: From £26,000.00 per year
Benefits:
* Health & wellbeing programme
* On-site parking
Experience:
* Sales: 1 year (preferred)
* Telemarketing: 1 year (preferred)
Language:
* English (required)
Work Location: In person