Job Overview A fantastic opportunity has become available to join one of Paragon's Customer Communication Client sites, based in Castleford as an Account Manager. Reporting into the Client Service's Manager, the Account Manager is responsible for proactively managing a nominated set of customer accounts that will contribute to the departmental sales budget for the financial year. Hours: 40 hours per week, Monday to Thursday 8am - 5pm & Friday 8am - 2:30pm Key Responsibilities * To proactively engage with customers to help PTSL achieve budgeted sales input levels (correct mix of work and at required margin levels). * To seek opportunities to win new and repeat business from nominated accounts * To be technically up to date with the Optimus system and capable of; Estimating (Repeat jobs), Order Processing (Manufactured with Outwork and Traded orders), Stored Job Processing, Supplier Requisitions, NCR Processing * Monitor order acknowledgements, lead times and production queue to make sure customer orders are delivered on time * Liaise with various internal teams such as Warehouse / Supply chain / Production Planning / Sales regarding the work in progress * Be able to train other members of the client services team to take over the management of your nominated accounts so that cover is available in periods of sickness or holiday. * Be able to identify when a visit to the customer is required by Sales ...