About Us
We're a fast-growth, Social-first agency helping global brands, household names, and high-growth scale-ups accelerate their business growth.
We have a team of 65+ across Bath, London, New York and Miami, with ambitions to continue growing and being recognised as the best social agency.
First of all, here are some important things…
Work From Home: We operate a hybrid model where team members come to the office 3 days a week. A lot of our team loves working collaboratively, but they also like the option and balance of working from home.
️ Benefits Package:
* Collaboration with Bupa & Perkbox grants you access to a spectrum of health services, discounts, benefits, and perks.
* Additional day off for your birthday.
* Kickstart a healthier commute with our cycle-to-work scheme.
Flexible hours: Some people are early birds, and others like to start later. We allow people to set their own times, with some people starting at 8am and getting to finish up earlier! We trust our team to get their work done on their schedule.
❤️ We’re committed to equality of opportunity for all. We welcome applications from individuals regardless of their race, ethnicity, sexual orientation, religion, age, gender, or disability status. We want to support diverse and inclusive work environments and are actively looking for people who share our values.
Roles & Responsibilities
This role will report to our Senior Account Manager.
* Supporting the day-to-day account relationships, including stakeholder communication (internal & external) and retained & project oversight.
* Distilling client briefs or business problems and translating them into internal briefs (with strategy) - translating business problems into marketing, communication or social objectives.
* Building strong working relationships with clients and internal teams - adopting and championing a best-in-class approach to account management.
* Working with clients to gain a thorough understanding of their business and objectives, translating this into client briefs and ensuring that internal teams are clear on their objectives and tasks
* Supporting your Account Manager on multiple campaigns simultaneously, liaising with the department leads and teams whilst staying up-to-date on the progress of each campaign and flagging any concerns or potential issues to the team as soon as possible, alongside suggested solutions.
* Sharing clear and thorough updates and reporting with clients regularly over email, phone calls and face-to-face meetings while providing recommendations and expertise at every stage of the campaign.
* Presenting clearly and confidently to key stakeholders in pitches, kick-off meetings and post-campaign analysis meetings.
* Continual forward-thinking and proactive ideation of additional activities that we could propose to clients based on a detailed knowledge of their business, objectives and upcoming focuses.
* Maintaining up-to-date documentation and drives.
* Using internal systems such as Clickup to manage retained and project timelines.
Requirements
* Minimum of 1 year of experience in a client-facing and/or marketing role.
* A highly organised individual who enjoys managing projects.
* An interest in the social media and digital marketing landscape. Be proactive in sharing this knowledge with both internal stakeholders and clients.
* You're happy speaking with clients & internal teams to ensure everything runs smoothly from the beginning to completion.
Salary
Senior Account Executive: £26,000 to £30,000 depending on experience.