Restaurant Supervisor - London Restaurant Supervisor Shell Centre, 2 York Road, London SE1 7LZ Pay: 16.25 per hour Shifts: 40 hours per week, Monday to Friday We are seeking a confident and experienced Restaurant Supervisor to support the delivery of high-quality food services at Shell's Global Headquarters. This role is ideal for a motivated hospitality professional with strong leadership skills and a passion for delivering excellent customer service within a corporate environment. About the Role The Restaurant Supervisor is responsible for the day-to-day management of front of house operations, ensuring food service standards are consistently delivered while supporting the Catering Manager in operational performance, innovation, and team development. The food service includes counter service, deli food preparation, and barista coffee making. What you'll do: Oversee daily front of house operations, including food service setup, presentation, and equipment management Manage ordering, stock control, menu support, and ensure proper stock rotation Deliver services in line with performance, quality, financial targets, SLAs, and KPIs Complete required administration, reporting, and accountancy procedures accurately and on time Lead and motivate the team, supporting recruitment, training, performance management, and staff scheduling Maintain personnel records and deputise for the Catering Manager when required Ensure high standards of food presentation, customer service, and positive client experiences Enforce compliance with company policies and statutory regulations including food hygiene, health & safety, fire safety, and COSHH Complete risk assessments, due diligence documentation, and safety briefings Maintain professional appearance and hygiene standards Support events, functions, other company sites, training sessions, and reasonable management requests Performance Measures Achievement of company audit standards Consistency in food quality, presentation, and service delivery Effective team management, training, and engagement Full compliance with company systems and procedures Positive customer and client feedback A motivated team committed to delivering excellent service What you'll bring: Essential Proven experience in food service, catering, or hospitality environments Experience supervising or leading a team Strong knowledge of hospitality industry standards and innovations Good understanding of budget management Computer literacy Excellent communication and organisational skills Experience working in compliance-led environments Desirable Basic Food Hygiene Certificate Experience delivering training programmes Strong financial awareness Leadership skills including motivation, coaching, and team development Why Join Sodexo Working with Sodexo is more than a job - it's an opportunity to be part of a company that values its people and supports their development. Benefits include: Access to an online wellbeing support platform Employee Assistance Programme offering personal, legal, and financial support 24-hour virtual GP service Colleague discount scheme across major retailers Company pension plan Learning and development opportunities Bike to Work scheme Enhanced benefits and leave policies If you are an organised and service-focused hospitality professional ready to lead within a prestigious corporate environment, we would love to hear from you. Ready to be part of something greater? Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications