Manufacturing Supervisor (Machines)
Our prestigious manufacturing-based client, based in Norwich, is seeking a Manufacturing Supervisor to join their team. This is a full‑time role working Monday – Friday, 38 hours per week.
Position Overview
The Manufacturing Supervisor will supervise a team responsible for electrical and mechanical machine assembly operations. This role ensures that production output meets safety, quality, delivery and cost targets while fostering a culture of continuous improvement and high team performance. The Supervisor will oversee day‑to‑day shop‑floor activities, coordinate workflow, support technical problem‑solving, and ensure adherence to assembly standards, engineering specifications and operational procedures.
Knowledge, Skills & Qualifications
* HNC or NVQ Level 4 in an electro‑mechanical discipline
* Experience supervising teams in a manufacturing environment, ideally in machine or electro‑mechanical assembly
* Strong understanding of engineering drawings, wiring diagrams and mechanical/electrical assembly practices
* Continuous Improvement qualification (e.g. Lean, Six Sigma) – desirable
* IOSH Managing Safety – desirable
* Experience with ERP/MRP systems and production reporting – desirable
* Background in low‑volume, high‑complexity machinery builds or precision assemblies – desirable
* Proven ability to lead, motivate and develop production teams
* Strong organisational and problem‑solving skills with the ability to react quickly to changing priorities
* Working knowledge of Lean manufacturing principles and continuous improvement methods
Key Performance Indicators
* Manufacturing Efficiency – set‑up, run, waste, costs etc.
* On‑time to Plan – manufacture complete and picked for shipment
* Inventory Accuracy
* E1 Transactional Accuracy
* Quality Complaints
* Safety Incident Rate
* Quantity of near‑miss reports
Key Accountabilities
* Quality and on‑time manufacture of machine products manufactured in Norwich
* Direct and motivate the manufacturing team
* Support training and up‑skilling of assemblers, including competency assessments and cross‑training
* Ensure all EHS standards and policies are adhered to and that the safety culture is actively promoted; ensure all BRCGS standards and policies are adhered to
* Conduct daily briefings, allocate work and ensure appropriate resource coverage across shifts
* Oversee the assembly of machinery, sub‑assemblies and electro‑mechanical units to engineering drawings, wiring diagrams and build specifications
* Monitor workflow and production schedules to ensure on‑time delivery and adherence to the schedule
* Ensure metrics and targets are clear using visual management across the department
* Coordinate with Supply Chain, Engineering and Quality to resolve constraints and ensure smooth operations
* Ensure compliance with manufacturing processes, standard work and assembly documentation
* Enforce quality standards and ensure first‑time‑right output
* Conduct in‑process inspections and support root‑cause analysis for defects or rework issues
* Maintain compliance with ISO, safety and regulatory requirements; support implementation of engineering changes and ensure documentation is updated and followed
* Identify and implement improvements using Lean tools such as 5S, Kaizen, standard work and waste reduction
* Analyse production data to uncover trends, bottlenecks and opportunities for efficiency gains
* Champion continuous improvement behaviours and empower the team to contribute ideas
* Ensure risk assessments, method statements and equipment checks are up to date
* Lead incident investigations and implement corrective actions where required
* Abide by all statutory requirements and promote all company policies and procedures including HR, quality, food safety, environmental and health and safety
* Undertake any other reasonable duties as directed by the line manager
Additional Requirements
This role requires use of the E1 platform. Therefore, the job holder must:
• Follow the agreed process within E1 and not deviate from, bypass or circumnavigate the E1 system in any way (unless formally approved by their line manager/LG) to perform these tasks.
• Complete all assigned E1 training modules in the Learning Management System (LMS) relating to their assigned E1 Learning Plan – Manufacturing Supervisor.
• Be formally signed off, by their line manager, as competent before access to the live E1 environment is granted.
Company Benefits
* Auto‑enrolment pension after 3 months (employees 2.5% contribution, employers 10%)
* Annual leave starts at 24 days per year, increasing one day per year for 4 years up to 28 days, and 10 years to 30 days
* Wellbeing days and family summer day
* Christmas party and pantomime
* Employee excellence awards and peer recognition programme – "One Good Apple"
* After successful 6‑month probation, option to join private healthcare insurance (taxable benefit)
* Company‑wide profit share scheme, potentially dependent on company profit after one year post‑probation
* Free refreshments, tea & coffee on site; free fruit Wednesdays
* Access to an Employee Assistance Programme (EAP), covering immediate family members
* Access to fully trained mental health first aids
Equal Opportunities
Todd Hayes Ltd is an equal opportunities employer.
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