Trainee - Shipping & Logistics Coordinator
* Location: Woodford Green
* Job Type: Full-time
* Salary: £24,000 + performance progression
Join our clients Operations/Forwarding team as a Trainee - Shipping & Logistics Coordinator. This entry‑level role is perfect for individuals eager to start a career in the shipping and logistics industry. You will receive comprehensive training across core operational functions, aiming to develop your skills to become a fully competent Logistics Coordinator.
Day-to-day of the role:
1. Documentation & Compliance
o Assist in preparing Bills of Lading, shipping instructions, commercial invoices, and packing lists.
o Ensure all import/export documentation is accurate and compliant with relevant regulations.
o Learn to submit VGM (Verified Gross Mass) and customs documentation as required.
2. Bookings & Coordination
o Support the booking of containers and shipments with shipping lines, hauliers, and consolidators.
o Monitor schedules, cut-offs, and ETAs to ensure timely movement of cargo.
o Coordinate loading, collection, and delivery arrangements with suppliers, depots, and warehouses.
3. Data Entry & Systems
o Learn to use industry software (e.g., CargoWise, INTTRA, carrier portals).
o Assist with maintaining accurate internal records for tracking cargo and costs.
o Assist with logging and following up on quotations.
4. Customer & Supplier Communication
o Communicate professionally with customers and service partners to provide updates and resolve queries.
o Support internal teams to ensure a high standard of service delivery.
5. Problem Solving
o Assist in identifying delays or issues; elevate where necessary.
o Learn to propose and implement solutions to ensure continuity of service.
Required Skills & Qualifications:
* Strong attention to detail and accuracy.
* Good communication skills (verbal & written).
* Ability to work in a fast-paced environment and manage priorities.
* Eager to learn, proactive, and willing to take ownership once trained.
* Team player with a positive attitude.
* No prior industry experience required - training provided.
* Previous administrative or customer service experience beneficial but not essential.
* GCSEs / A-Levels or equivalent (including English and Maths).
* Competent in Microsoft Office (Outlook, Excel, Word).
Benefits:
* Comprehensive training and career development opportunities.
* Opportunity for progression to Logistics Coordinator within 12-24 months based on performance.
* A supportive and dynamic work environment.
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