Joining #TeamNELFT means you’ll become part of a welcoming and supportive working environment. We’re CQC rated Good, and we want you to join us on the journey towards an Outstanding rating. NELFT has sites across North East London, Essex, Kent and Medway. We provide community and mental healthcare services to adults and children within these areas.
The Trust has award winning equality and diversity initiatives and staff health and wellbeing activities. We invest heavily in your development, because when you are valued and supported, we provide the best care to our patients. We are a Level 3 Disability Confident Leader, have been featured in the Working Families Top 10 Employers benchmark for three consecutive years, and we have achieved a Carers UK Level 1 Accreditation. Along with our staff networks and training opportunities, we work hard to embed a just and compassionate culture here at NELFT.
Find out more about NELFT careers and what makes our Trust a great place to work, in this video
Job overview
🌟 Join Our Team as a Podiatry Clinical Support Worker (Band 3) 🌟
Are you passionate about helping others, supporting clinical teams, and making a real difference in people’s lives?
We are looking for a dedicated Podiatry Clinical Support Worker (Band 3) to join our friendly and skilled podiatry service.
💙 Why you will love this role:
As a key member of our team, you’ll be working alongside specialist podiatrists to provide compassionate care to patients across a wide range of settings – from hospitals and health centres to community clinics and even patient homes.
You’ll be hands-on in a variety of clinics including nail surgery, wound care, and diabetic foot assessments, supporting both patients and the wider podiatry team. Every day will bring new challenges and rewarding opportunities to learn and grow.
🌍 Who we are looking for:
We would love to hear from you if you are:
✔️ Caring, kind, and respectful
✔️ A great communicator who can support patients with empathy and dignity
✔️ Flexible and adaptable – no two days are ever the same!
✔️ Keen to learn new clinical skills and support our specialist podiatry team
✔️ Organised and proactive, able to manage your own workload
Main duties of the job
👣 What you will be doing:
1. Assisting podiatrists during procedures such as nail surgery and wound care
2. Providing foot health advice and basic care to patients and carers
3. Supporting nail surgery by carrying out re-dressings and aftercare advice
4. Supporting diabetes care by carrying out foot checks, dressings, and patient education
5. Helping at health promotion events to raise awareness of good foot health
6. Keeping clinics running smoothly through clerical, administrative and stock support
7. Reassuring patients who may feel anxious, in pain, or unsure about treatment
8. Playing a vital role in infection control and patient safety
💡 What we offer:
9. A supportive and welcoming team environment
10. Training and development opportunities to help you grow your skills
11. The chance to play a vital role in improving the health and wellbeing of our community
12. The satisfaction of making a real difference to patients’ lives every day
Working for our organisation
Our Values 2025 - 2030
Working with our colleagues, patients and carers we have co-produced three new values that we aim to embed within our culture here at NELFT.
They are:
13. We are kind.
14. We are respectful.
15. We work together with our communities.
These three values help us to strive to provide the best care by the best people.
Probationary Period
This post will be subject to a probationary period.
Starting with Us
NELFT places great importance on new starters being properly welcomed into the Trust. All new starters will join the Trust on the first Monday of each month and undertake a comprehensive induction of up to two weeks, including mandatory training, systems training and the allocation of equipment. As part of the process, new starters will also have the opportunity to meet the executive team, senior managers, and attend several drop-in sessions focusing on engagement, health and wellbeing, and key processes. The induction will be held at our head office in Rainham, Essex.
High Cost Area Supplement - Outer London
This post also attracts payment for High Cost Area Supplement of 15% of the basic salary (minimum payment of £4,714 and a maximum payment of £5,941 - per annum, pro rata for part time)
Certificates of Sponsorship
Although we are a registered sponsor organisation, we are unable to offer sponsorship for all job roles. Please check your eligibility under the UKVI points based system.
Use of AI
Applications for this role should be written by the applicant. If artificial intelligence (AI) programmes are used then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability.
Detailed job description and main responsibilities
If you’re ready to take the next step in your healthcare career and want to be part of a team that truly works together with kindness, respect, and compassion, we’d love to hear from you.
👉 For more details about this role, please see the full Job Description and Person Specification.
📌 Apply today and help us put our best foot forward in podiatry care!
Person specification
Qualifications
Essential criteria
16. NVQ Care Level 3 or 4 or above
Desirable criteria
17. Level 4 certificate in foot health education and training standards
18. ACCO
19. Care Certificate
20. Evidence of Continual Development
Demonstration of Trust Values
Essential criteria
21. We are kind, We are respectful, We work together with our communities
Experience
Essential criteria
22. Able to plan and organise activities
23. Proven experience of working in care setting
24. Substantial evidence of working under delegation of duty
Desirable criteria
25. Proven experience of working in foot health
26. Evidence of providing health promotion to clients
Knowledge
Essential criteria
27. An awareness of NHS priorities
28. Commitment to own development
Desirable criteria
29. Knowledge of departmental and Trust policies, procedures and guidelines
30. Knowledge of specialist roles
31. Knowledge of foot problems to ensure immediate referral to a podiatrist as appropriate
32. Good understanding of health and safety measures
33. Understanding of clinical governance
Skills
Essential criteria
34. Excellent organisational and interpersonal skills
35. Good hand eye coordination
36. Enthusiasm, integrity, confident, positive attitude
37. Ability to use own initiative
38. Ability to work under close supervision
39. Ability to follow written and verbal instructions
40. Basic awareness of IT and IT skills and Keyboard skills
41. Ability to follow treatment plans under supervision
42. Ability to provide health education to patients
43. Excellent communication skills both verbal and written
44. Ability to work independently and as part of a team
Desirable criteria
45. Ability to cope with a varied workload
46. Wound care and foot care
Other
Essential criteria
47. Applicant will need to be a car owner driver with valid UK Licence and access to a car for work purposes. (these criteria will be reasonable adjusted to meet the requirements of a disabled applicant)
48. Movement and storage of stock items (sometimes heavy)
Benefits
We believe in bringing your authentic and best self to work, in order to deliver the best care to our patients. We are committed to supporting our employees holistically. Here is a snapshot of what is on offer at NELFT:
49. A long-standing and award-winning approach to equality and diversity with supportive networks for ethnic minority staff, staff with disabilities or long term/chronic conditions and LGBT staff.
50. A commitment to supporting colleagues to achieve a work life balance, through flexible working opportunities and our effortsto support our working parents and carers. This has resulted in us being recognised as a ‘Top 10 Family Friendly Employer’ from the Working Families Charity.
51. Proactive health and wellbeing support, including access to our employee assistance programme, staff psychological support, individual wellbeing conversations and a network of health and wellbeing ambassadors.
52. Detailed information about our wellbeing and benefits offer can be found in this link.
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement whether that’s a job share, part time hours or another flexible pattern.