Job Title: Fluent French speaking Customer Service Administrators
Location: Home Working 1 day per month in Office in Cambridgeshire
This leading international company are looking for Fluent French speaking Customer Care Administrators to be based at home with one day per month in their head office in St Neots Cambridge England. Fluent French speakers are required to deliver the highest levels of service excellence and positively contribute to achieving the highest quality customer care. Serving the French market the French speaking Customer Care Administrators will provide expert customer support by building and development customer relationships with internal French customers as well as interpreting sometimes complex queries, initiating the appropriate action, and ensuring effective resolution of all requests.
Successful French speaking Customer Care Administrators will need to be able to demonstrate:
* Passion about delivering excellent customer service
* Must be fluent in both oral and written English and French
* Ability to pick up IT systems
* Excellent communication skills with both internal & external customers
* Able to build good relationships at all levels with a positive and flexible approach
* Able to solve problems, have initiative, and open to continuous improvement and learning
The working environment is excellent with a truly supportive and team approach. The company are rapidly expanding in Europe and enjoying significant growth in the French market. They have been
French Customer Care Administrator (2 roles)
1st role Shift: Monday ro Friday -(Apply online only)
OR
2nd role Shift: Shift pattern 2 week rotational
Week 1: A shift (07:00-15:15 Mon-Fri)
Week 2: C shift (09:45-18:00 Mon-Fri)
Highly recommended to any French speakers as an excellent position with an employer of choice.
Athena Resourcing Solutions is an employment agency and employment business. We are an equal opportunities employer and we welcome applications from candidates of all races, genders, ages, religions and beliefs, sexual orientations and people with disabilities. Due to the high volume of applications we receive we are very sorry but it is not always possible to respond to each applicant personally. Only those applicants who are short listed for the position can be contacted. If you have not heard from us within two days please assume that your application for this particular position has been unsuccessful. Search criteria: France, French, Fluent, C2, Customer care, remote working, home based, flexible working