About the apprenticeship
Duties
Duties and Responsibilities
1. To become competent in the following activities by the end of the trainee period
•Assisting the team, and undertaking administration
•Scheduling and attending meetings and taking notes
•Project administration tasks e.g. updating project records, databases and plans, preparing, collating and updating project management documentation
•Undertaking basic project related research and analysis to support the team
•Assisting with project support activities
2.To develop transferrable workplace skills e.g.
•To be proactive, adaptable, and responsive to change
•To assist with the provision of a high-quality service – this may include developing homeworking skills for some roles.
•To support internal and external customer requests and ensure internal and external customer satisfaction.
•To communicate with a range of internal and/or external customers as required
•To assist other team members in the carrying out of their duties
•To work with others to carry out duties linked to the section in which the Apprentice is placed.
•To undertake and complete all training and development experiences as required.
•To participate in Corporate Scheme events
Additional information
•Willing to work as part of a team and to support team
•Punctual
•Self-motivated
•Willing to learn and develop new skills.
•You are a Cardiff Resident. Check your address here before applying http://ishare.cardiff.gov.uk/mycardiff.aspx
Requirements
Qualifications
Has achieved, or is expected to achieve, a minimum of:
•GCSE Grade C or above in Maths or Essential Skills Wales Level 2 in Application of Number or equivalent.
•GCSE Grade C or above in English (and/or Welsh) or. Essential Skills Wales Level 2 in Communication or equivalent.
•You are not currently studying for, nor have previously achieved, the same apprenticeship qualification (or NVQ) offered in this role Digital Skills for Business at Level 3 or higher
•Any qualifications or training undertaken at any level.
•For Apprenticeship qualification eligibility purposes only, graduate candidates should include their degree and module titles on their application Behavioural Competency Framework Core Level 1
•Putting customers (or others) first by being helpful and polite. Application Form & Interview
•Getting things done by being able to carry out tasks to a high standard and to completion
•Taking personal responsibility by seeking feedback and guidance to improve or correct errors
•Seeking to understand the views or contributions of others and treating them with respect, even where these do not reflect your own.
Skills
Behavioural Competency Framework Core Level 1
•Putting customers (or others) first by being helpful and polite. Application Form & Interview
•Getting things done by being able to carry out tasks to a high standard and to completion
•Taking personal responsibility by seeking feedback and guidance to improve or correct errors
•Seeking to understand the views or contributions of others and treating them with respect, even where these do not reflect your own.
Welsh language
Welsh spoken skills: No
Welsh written skills: No
If you are interested in doing an apprenticeship through the medium of Welsh or bilingually, please contact the training provider to find out if it is available.
Training provided
Training provider
Associated Community Training Ltd
Qualification
Digital Skills for Business
Disability confident
Is this employer disability confident: Yes
What is disability confident?
Disability confident employers are committed to offering equal opportunities for people with disabilities and health conditions.
Employer details
Cardiff Council
County Hall
Atlantic Wharf
Cardiff
CF10 4UW