Outpatient Clinic Coordinator
Position: Outpatient Non Wait List Clinic Coordinator, Band 3. Support antenatal and scanning department within Outpatients.
Working Hours
* Monday 08:30–15:45, Tuesday to Thursday 08:30–17:00, Friday 08:30–16:15.
* 36 hours per week.
Responsibilities
* Work independently and as a team player, prioritise conflicting demands, and remain self‑motivated and reliable.
* Deal with service users and colleagues of all disciplines in a confident, caring and empathetic manner over the phone and in person.
* Organise and manage booking of patient appointments, working with Medical / Nursing / Management to maximise capacity and ensure patients are booked appropriately.
* Train, mentor and supervise staff.
* Show resilience to cope with the demands of booking and capacity management.
Qualifications / Skills
* Well‑organised, methodical with excellent communication, interpersonal and IT skills.
* Experience or ability to train, mentor and supervise staff.
* Resilient and able to cope with demands of booking and managing capacity.
Equal Employment Opportunity
NHS Scotland is committed to encouraging equality and diversity, eliminating unlawful discrimination, and welcoming applications from all sections of society.
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