Join Our Team as a Housekeeping Supervisor at The Park Tower Knightsbridge Hotel!
Step into a rewarding career at one of London’s most prestigious luxury hotels, perfectly situated in the vibrant heart of Knightsbridge. Just moments away from the iconic Hyde Park, world-famous Harrods, Harvey Nichols, and the city’s trendiest dining destinations, The Park Tower Knightsbridge offers an elegant blend of timeless sophistication and modern comfort.
Our hotel features 251 spacious rooms and suites, many with breathtaking views of the London skyline and Hyde Park, complemented by exceptional services including the renowned Park Tower Butler. We pride ourselves on delivering an unforgettable guest experience, and we need a dedicated Housekeeping Supervisor to help us maintain these high standards.
What You’ll Do:
Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork.
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (., small print). Perform other reasonable job duties as requested by Supervisors.
Why Work With Us?
Be part of a prestigious hotel brand known for luxury and impeccable service
Work in a stunning location with beautiful views and close to London’s top attractions
Enjoy opportunities for professional growth and development
Collaborate with a supportive and passionate team dedicated to excellence
If you’re ready to take the next step in your hospitality career and thrive in a fast-paced, luxury hotel environment, we’d love to hear from you!
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.