Service Advisor – JCT600 Porsche
Location: Sheffield
Salary: Competitive plus bonus
At JCT600, our Service Advisors are essential to delivering an efficient and professional aftersales experience. You’ll be the trusted point of contact for customers throughout their vehicle servicing journey, ensuring clear communication and smooth coordination between customers and the workshop team.
Responsibilities
* Scheduling and managing vehicle service appointments and repairs.
* Advising customers on necessary maintenance and repair work clearly and accurately.
* Coordinating with workshop technicians to monitor job progress and completion.
* Ensuring all service documentation and systems are up to date and compliant.
Qualifications
* Previous experience in a Service Advisor or automotive customer support role. (preferred)
* Strong communication and organisational skills.
* Ability to multitask and manage workload efficiently in a busy environment.
Benefits
* Annual leave: 34 days including bank holidays, increasing to 36 days (after 5 years) and 38 days (after 10 years).
* Enhanced paid maternity and paternity leave.
* Life assurance, pension, enhanced sickness cover.
* Training & development from foundation to advanced levels through brand partner training and best-in-class leadership development.
* Colleague car purchase scheme and servicing discounts.
* Cycle-to-work and discounted gym schemes.
* Referral scheme up to £1,000.
We’ve spent over 75 years building a business that values its people and their careers. We pride ourselves on being rated highly by colleagues for engagement and inclusivity. Our commitment to your growth is reflected in our "Life at JCT600" philosophy and seven colleague commitments.
Inclusivity & Diversity
JCT600 Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. As part of our commitment to being an inclusive business, we’re proud to be a Disability Confident employer. We try our hardest to make JCT600 feel like a home from home for all of our colleagues. To us, that’s a place where we can all feel supported to be our true selves every day and where our workforce represents the wonderful communities we serve.
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