NLB Solutions are working with an owner managed business that is expanding via organic growth and acquisitions. They are looking to add to an excellent back office team supporting the accounts, admin and sales functions. The role will need someone that is confident and prepared be flexible as the demands of the role are not set in stone. This role is a good opportunity for someone that is looking for a start to a career or someone returning to work either after looking after family, children or even returning from travels.
The company work in the office for 4 days a week and allow the option of working from home on a Friday. With future plans to grow, this business offer a long term opportunity for the candidate to develop within the teams.
Duties:
* To support the Sales, Service & Accounts team in all administrative tasks
* Purchasing consumables & parts, updating information on our bespoke software
* Dealing with customer queries via phone & email
* Daily ordering of consumables including processing on & updating the software. Invoicing where required
* Managing collections & relocations for customers including communicating with the warehouse & updating software
* Answering incoming calls & emails & ensuring customers are responded to quickly & accurately
* Assist with month end, credit control, invoicing & reporting as and when required
* Keep consumable spend to a minimum by sourcing best pricing & developing supplier relationships
* Ensure customers receive consumables on time and are invoiced accurately. Keep queries and credits to a minimum
* Manage customer & equipment records on software so that information is always accurate for reporting & other team members
* Minimising customers on credit hold by communicating with accounts departments & moving customers to direct debit payments