Overview
Job Title: Support Assistant
Location: Glasgow
Salary: £22,932 Per Annum (Pro-Rata Salary is £13,759)
Hours: 21 per week (Days in office: Monday, Tuesday & Thursday)
Contract Type: Permanent
Could you play a crucial role within our Refugee Support and Restoring Family Links Service?
The Support Assistant is at the heart of the Refugee Support and Restoring Family Links (RSRFL). You will be working alongside an operational team delivering frontline services and provide a vital link in our service delivery. Working as part of the wider RSRFL directorate, the purpose of the role is to provide administrative support to our Glasgow based team. You'll provide efficient and reliable administrative support to the team in order to support high quality service delivery to people in crisis. This will be essential in ensuring we deliver the best possible service. This is a fantastic opportunity and will be a rewarding role for the right person. You'll be helping us achieve our mission of supporting people in crisis.
Responsibilities
* Providing administrative support to the team
* Data Management
* Responding to external enquiries
Requirements / Skills
* You are organised and can plan, manage and monitor your own workload
* Fully IT literate
* Excellent time management skills. You can respond to and prioritise a range of competing demands
* Superb interpersonal and communication skills
* You can recognise the implications of working within a charity and a voluntary organisation
* You can demonstrate flexibility and open mindedness
* You have the ability to listen, empathise and provide emotional support to highly distressed and vulnerable people in crisis
Desirable / Welcome Candidates
* Have personal experience of migration and/or family separation due to conflict or natural disaster
Important Information
Please note the closing date for applications is 23:59hrs on Monday 29th September. Due to the high number of applications we receive we may close this vacancy early, therefore early application is advised.
Benefits
* Holidays: 36 days annual leave (including bank holidays) + option to buy 5 extra days
* Pension scheme: Up to 6% contributory pension
* Flexible working: We do our best to accommodate your preferred work style
* Learning & Development: Wide range of career opportunities + comprehensive learning
* Discounts: Access to Blue Light Discount Card and employee benefits platform
* Wellbeing Assistance: Access to mental health and wellbeing assistance
* Team Working: Champion our mission in a collaborative team
* Cycle2Work: Lease a bicycle through the scheme
* Season ticket loan: Interest-free loan for commuting expenses
At The British Red Cross, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff and volunteers. We remain dedicated to ensuring our teams can bring their true selves to work without risk or fear of discrimination. We do this through regular data reporting, and the assistance of our internal Race and Equality Network (REEN), LGBT+ Network, our Disability and Wellness Network (DAWN), Gender Network, Carers Network and Youth Network.
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