ROLE: Learning Design Consultant (VC by Netex)
LOCATION: UK (Leeds) Hybrid
REPORTS TO: Project Manager
SPACE: Virtual College by Netex
Overall Aims
The Learning Design Consultant plays a key role in shaping and delivering high-quality eLearning content across the full Virtual College by Netex portfolio, focusing on the UK compliance catalogue. This role ensures that all digital learning content is pedagogically sound, engaging, and aligned with both learner needs and best practices in instructional design. Working collaboratively with subject matter experts and internal teams, the Learning Design Consultant is responsible for creating impactful, accessible, and effective learning experiences that enhance knowledge retention and support meaningful learner outcomes.
The day to day
* Designs high-quality, engaging eLearning content using sound instructional design principles and clear learning outcomes.
* Works closely with SMEs to extract, translate, and refine subject matter into accessible and effective learning materials.
* Ensures all content is pedagogically sound, consistent, accessible, and meets internal quality standards through rigorous review.
* Applies accessibility and inclusion standards to ensure all learners can engage fully with digital content.
* Manages multiple projects efficiently, meeting deadlines and contributing to smooth content delivery through clear task ownership.
* Uses a customer centric approach to ensure that every course clearly addresses customer and sector needs at every part of the course lifecycle.
Key Responsibilities:
Instructional Design and Content Development
* Design and storyboard digital learning modules using sound instructional design principles.
* Apply appropriate learning theories to create engaging, interactive, and learner centred content.
* Develop clear learning outcomes that align with customer or market needs and compliance requirements .
* Ensure consistency in tone, structure, and format across all content types.
* Work with graphic designers and multimedia developers to bring content to life.
* Maintain strong alignment with who the customer is and the course’s purpose throughout the course lifecycle.
Content Analysis and Collaboration with Subject Matter Experts (SMEs)
* Review and analyse existing content and SME feedback to update and amend courses
* Research topics to develop outlines for new courses for initial SME review
* Facilitate effective working relationships with SMEs to maintain project momentum.
* Translate complex subject matter into accessible and meaningful learning content.
* Provide guidance to SMEs on learning design best practices and engagement strategies.
Quality Assurance and Pedagogical Rigor
* Conduct internal reviews to ensure learning content meets pedagogical, accessibility, and editorial standards.
* Apply Virtual College by Netex learning design frameworks and templates consistently.
* Respond to user feedback promptly and with consideration, identifying and resolving issues, documenting decisions and changes.
* Use peer review feedback to enhance content quality and instructional effectiveness.
* Ensure compliance with internal quality assurance processes before content release.
* Regularly reflect on and improve design practice based on learner feedback and analytics.
Content Accessibility and Inclusion
* Apply accessibility standards (e.g. WCAG) to all digital learning content.
* Use inclusive language, examples, and design practices to support diverse learner needs.
* Test content using assistive technologies and adapt as needed.
* Advocate for accessibility best practices within project teams and with SMEs.
* Support the continuous improvement of content inclusivity through training and peer feedback.
Project Delivery and Workflow Management
* Manage multiple projects and deadlines using agreed design and development timelines.
* Prioritise workload to meet deadlines while maintaining high content quality.
* Use project management tools (e.g., Trello, Jira, or similar) to track task progress.
* Provide timely updates to the Head of Product or Project Managers on status and risks.
* Contribute to post-project reviews and lessons learned sessions.
* Contribute to discussions and innovations in new learning approaches, practices and technology.
About you:
* Experienced in creating customer specific learning solutions
* Strong communicator and collaborator, comfortable engaging stakeholders at all levels.
* Commercial and customer-focused with a proactive, solution-oriented mindset.
* Skilled in relationship-building and negotiation.
* Organised and able to manage multiple priorities.
* Results-driven, adaptable, and comfortable in a fast-paced environment.
* Aligned with Netex’s values and committed to equity, diversity and inclusion.
* Familiar with Articulate Rise and Storyline.