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Business support assistant

Guildford
Surrey County Council
Business support assistant
Posted: 13 April
Offer description

This permanent role has a starting salary of £18,422.67 per annum, based on a 24 hour working week. The full time equivalent salary is £27,634 per annum.

We have a great opportunity to join our West 1 Area team as a Business Support Assistant, based at Milmead House, Guildford. We support hybrid working with the right balance and come together in person for 2-3 days per week on average and support working from home the rest of the time.

Our Offer to You

26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service
Option to buy up to 10 days of additional annual leave
A generous local government salary related pension
Up to 5 days of carer's leaveand 2 paid volunteering days per year
Paternity, adoption and dependents leave
An Employee Assistance Programme (EAP) to support health and wellbeing
Learning and development hub where you can access a wealth of resources
Wellbeing and lifestyle discounts including gym, travel, and shopping
A chance to make a real difference to the lives of our residents.About the Role

This is an exciting new opportunity to be part of a forward-thinking Area Hub, designed to deliver integrated and responsive support to adults across Surrey. As a Business Support Assistant, you will be at the heart of this new way of working, helping to shape and support the delivery of vital services within Adults, Wellbeing & Health Partnerships.

Your day-to-day responsibilities will be varied and dynamic, offering a mix of routine and ad hoc tasks that contribute directly to the smooth running of the hub. You will:

Be the first point of contact for internal and external enquiries, both on the telephone and in the office, providing a professional and empathetic response and ensuring queries are directed appropriately
Maintain and update systems and databases, ensuring accurate records are kept supporting service delivery and reporting
Prepare and send out correspondence, reports, and documentation to support operational and management teams
Coordinate meetings and appointments, including diary management, room bookings, and preparation of materials
Support resource management, following ordering procedures to ensure the hub has the supplies and tools needed to operate effectively
Work collaboratively across teams, adapting to changing priorities and supporting colleagues in a flexible and agile way
Contribute to service improvement, identifying opportunities to streamline processes and enhance the quality of administrative support.

This role offers a unique chance to be part of a newly formed team, where your input and adaptability will help shape the future of mental health support in Surrey. You'll be working in a fast-paced environment that values teamwork, innovation, and a commitment to making a difference.

Your Application

In order to be considered for shortlisting, your application will clearly evidence the following skills and align with

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