Our client, a highly respected Higher Education establishment based in Glasgow, requires an Administrator on a temporary basis. The salary for the position is £13.08/hour, working 35 hours per week Monday to Friday.
Main purpose of role:
To provide an efficient and effective administrative support for the department.
Accountabilities/Responsibilities:
Being the first point of contact for patients, staff, consultants via phone, email, and online channels
Providing daily admin support and scheduling appointments while maintaining accurate records and confidentiality
Preparing case notes, consents, and documentation for appointments
Providing rotational reception cover (including occasional evenings – approximately one per fortnight), welcoming patients and updating clinical staff
Processing payments, invoices, refunds, and issuing receipts
Managing patient queries and escalating to clinicians when needed
Updating NHS and University systems and databases (such as MS Office, Agresso, Core, IDEAS etc)
Staying organised and managing a varied workload in a fast-paced environment
Key Skills and Requirements:
Relevant experience gained in a similar role
Excellent administrative and customer service skills
High degree of computer literacy including familiarity with MS Office
Highly organised with excellent attention to detail and accuracy
Excellent Interpersonal and communication skills both written and verbal
Able to work flexibly and effectively under pressure
Able to work as part of a team and on own initiative