Overview
Account Manager - Perth. Working for the world's leading sustainable building materials company. Permanent, full-time position based in East Perth. Holcim Australia and New Zealand is a leading supplier of cement, aggregates, ready-mix concrete, and engineered and pre-cast concrete solutions.
Holcim offers a generous salary package including 14% superannuation, a fully maintained vehicle and Sales Incentive Scheme. The role provides an autonomous position with a supportive management team, realistic targets, and a culture focused on recognizing effort and rewarding achievement.
Responsibilities
* Build relationships and identify opportunities to supply construction materials.
* Generate and convert new leads.
* Build brand loyalty and maximise revenues.
* Develop and maintain a structured customer contact plan within allocated accounts in line with budget targets.
* Maintain and enhance positive working relationships with assigned customers to build loyalty.
* Identify and follow up all new business, product and/or project opportunities within the existing customer base.
* Resolve customer issues, disputes and/or complaints promptly and professionally (onsite and offsite).
* Enrol relevant internal staff and define accountabilities to resolve issues satisfactorily.
* Proactively promote the full product and service range within the territory to maximise opportunities.
* Maintain an accurate and up-to-date customer database.
* Understand market changes, trends, opportunities, risks and competitive activity in the territory.
* Develop and maintain positive working relationships with relevant internal staff that impact the customer experience.
About you / Qualifications
* Proven experience in B2B sales, ideally within the Concrete / Construction / Building Materials sector.
* Well-developed interpersonal skills and ability to build rapport.
* Ability to put together solutions that add value for customers.
* High proficiency in Word, Excel, PowerPoint, SAP and other systems required to do the role effectively.
* Experience in dispute resolution and claims management.
* Strong team player with excellent interpersonal and communication skills.
* Understanding of the importance of and ability to communicate and build relationships both externally and within the business.
Why Holcim
We offer an inclusive environment where people feel comfortable bringing their authentic selves to work. We are an equal opportunities employer, making no distinction on race, national origin, gender, gender identity, sexual orientation, disability or age. We are committed to a safe, diverse, high-performance workplace with cross-functional career opportunities.
Other information
Please note: Candidates must hold valid Australian work rights with no restrictions on employment duration or hours. Holcim will not accept unsolicited resumes from third party recruiting agencies in response to job postings. We encourage applications from Aboriginal and Torres Strait Islander peoples.
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