Customer Service Assistant – Chesterfield £26,400 Bonus 31 Days Holiday Pension Hours: • Mon–Thu: 8:00am – 4:30pm • Fri: 8:30am – 3:30pm Francesca’s Recruitment Ltd is recruiting a Customer Service Assistant for a global manufacturer of specialist concrete equipment. If you love helping customers, enjoy problem‑solving, and want a role with variety and progression, this is a brilliant opportunity to join a supportive, fast‑paced team. What You’ll Be Doing * Supporting customers with parts enquiries * Giving product advice and technical information * Processing orders, quotes, and invoices * Coordinating dispatch and tracking backorders * Keeping customers updated and building strong relationships * Working with inventory to manage stock levels * Identifying slow‑moving stock and supporting sales activity What We’re Looking For * Customer service or sales experience (automotive/heavy equipment ideal) * Strong technical aptitude and willingness to learn * Confident communicator with great people skills * Organised, accurate, and proactive * Comfortable using Microsoft Office; CRM/ERP experience a bonus * Team player who thrives in a busy environment Why Apply * £26,400 salary * Bonus scheme * 31 days holiday including bank holidays * Pension * Friendly, supportive team * Global, well‑established brand If you’re motivated, customer‑focused, and ready to grow your career, apply today. CustomerServiceJobs ChesterfieldJobs PartsAdvisor SalesSupport Recruitment FrancescasRecruitment HiringNow CareerOpportunity