Transport Admin Clerk
Location: Hemel Hempstead
Shift Pattern: Rotation
Salary: £33,953.34- £42,441.67
About Us
Martin Brower is a global leader in supply chain solutions, providing end-to-end logistical support to some of the world's most iconic restaurant brands such as McDonald’s and Papa John’s.
Position Summary
Provide administrative support to the Transport team whilst ensuring the consistent and effective application of procedures and practices under the guidance of the Transport Operations Manager
Responsibilities
De-Brief Drivers
* Check paperwork from drivers is completed correctly and ensure errors are corrected
* Confirm that deliveries made on time and within the planned hours / kilometres
* Confirm with the drivers that there are no issues concerning the journey and the delivery to store.
* Ensure the Transport Shift Manager is made aware of any issues or excess hours / kilometres
* Ensure that any goods collected or returned from stores are correctly marked, and also that the collection of goods from suppliers is correct
Data Entry into PDA Back of House
* Data entry including mileage, fuel consumption and delivery times in line with Martin Brower processes
Liaison with Customer’s Store Employees
* Deal with any store queries regarding their deliveries, ensuring the query or issue is dealt with promptly and communicated clearly to Customer Service Team
Load Plans
* Run off load plans for Warehouse
Telephone Enquiries
* Provide assistance with answering and dealing with incoming calls, pass messages on to other members in the team promptly
Internal Issues / Queries
* Liaise with other departments within the business to co-ordinate an effective logistics process, ensuring the highest standard of service to our Customer
Reports
* Run Journey Analysis report, check and adjust any keying errors, and Driver Performance report daily
KPI’s
* Update KPI spreadsheets
Agency Labour
* Collate all agency hours, provide spreadsheet to the Transport Shift Managers or Assistant Operations Manager (Transport) to be matched to invoices
Qualifications
Required Skills and Experience:
* Strong written and verbal English skills
* Intermediate level in Microsoft packages – Word, Outlook, Power Point & Excel
* Demonstrable communication skills
Preferred Skills and Experience:
* Experience of time and attendance systems
* Previous experience in a similar role
We are dedicated to delivering exceptional service and innovative solutions.
We lead with a people first culture and are fiercely committed to creating the world’s best work environment. We know that when we invest in our team members, our clients and communities benefit. It is why we are committed to providing industry‑leading benefits that empower team members to be their best selves, in and outside work, and creating meaningful personal and professional growth opportunities for all.
In return Martin Brower offers career growth opportunities, through training, mentoring and gaining diverse experiences within the business. Diversity and inclusion initiatives, performance bonus and many other incentives.
If this sounds like you, we would love to hear from you today and to join our team of innovators!
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