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Administrative care coordinator

Leamington Spa
NHS
Care coordinator
€22,500 a year
Posted: 23h ago
Offer description

Job type: 30 hours per week. Monday - Friday.

Location: The successful candidate will work across all Kenilworth & Warwick PCN practices. Due to the geography and nature of the role a clean UK driving license and full use of car is essential.


Main duties of the job

To support the Kenilworth and Warwick Primary Care Network Management team on effective administration and management of meetings, calendars, correspondence, actions, project delivery and personalised care support within the PCN.

This role will work under the direction of the PCN Clinical Director, PCN Strategic Manager and PCN Operations Manager within the Kenilworth and Warwick PCN to support them manage and develop strategy and process.


About us

SWGP is made up of GP practices from areas including Warwick, Leamington, Stratford-upon-Avon, and Kenilworth. We work together to deliver enhanced services for the 300,000 patients we cover, as well as improving working practices for our staff. We are proud to offer high levels of patient care across South Warwickshire. Our purpose is to grow, support and enable Primary Care in South Warwickshire by offering additional services and enabling individual practices to focus more time on delivering patient care.

25 days holiday + bank holidays

Bike2work Scheme


Job responsibilities

Take minutes in meetings

Ensure actions from meetings are completed in a timely manner

Send out meeting agendas and associated papers out documents

Act as a contact point for the PCN

Send/receive e-mail's on behalf of the Clinical Director and PCN Strategic Manager where appropriate

Complete actions for Clinical Director and PCN Strategic Manager where appropriate

Keep Teams groups and documents updated

Provide admin support to other leadership positions within the PCN where required

Work closely with the Social Prescribers and Health and Wellbeing Coaches

Supporting the PCN leadership team to look at population health intelligence to help proactively identify and deliver personalised care

Work with the GPs and other primary care professionals within the PCN to help support them in identifying and managing a caseload of patients, and where required and as appropriate, refer people onward to other health professionals within the PCN

Raise awareness within the PCN of shared decision-making and decision support tools

Raise awareness of how to identify patients who may benefit from shared decision making and support PCN staff and patients to be more prepared to have shared decision‑making conversations.

EMIS Have a good understanding of how to use EMIS to support with adding rotas, making changes to templates and organising/booking patients where required across the PCN.

Key Working Relationships and Communications

PCN Clinical Director, Strategic Manager and Operations Manager

Practice Managers

General Practitioners and other practice clinicians

SWGP Director of Planning and Delivery

ICB

Patients & public stakeholders, including patient participation groups

Relevant representative committees (e.g. LMC, LDC, LOC, LPC)

Healthcare providers including NHS, third sector and voluntary providers

Review of role

A personal development plan will be agreed each year with the post holder to further develop the skills and knowledge required to carry out the responsibilities associated with this role.


Person Specification


Qualifications

* Strong IT skills able to produce and format MS Word, Excel and PowerPoint documents Ability to prioritise, delegate and work to tight deadlines in a fast‑paced environment Effective time management able to meet deadlines
* Problem solving - able to develop and deliver solutions
* Team Player ability to work in a team to deliver shared objectives
* Communication ability to communicate and engage with shareholders and to communicate and engage with other external organisations and people


Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

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