Senior Export Co-ordinator
Maesteg
£negotiable depending on experience
A global manufacturer of high-performance insulation and fire protection solutions due to their continued success are seeking an experienced Export Sales & Logistics Coordinator to join their team at their Maesteg headquarters.
This office-based role is responsible for managing international customer accounts and coordinating export sales orders and shipments by air, sea and road.
Key Responsibilities
Manage and own international customer accounts within an allocated territory
Prepare and process export quotations and sales orders
Coordinate air, sea and road freight, including groupage
Prepare all export and customs documentation (commercial invoices, EUR1, certificates of origin, letters of credit, etc.)
Monitor shipment timelines and track deliveries
Act as the main point of contact for customers, managing enquiries and expectations
Liaise with internal departments to resolve queries end-to-end
Ensure pricing, technical data and orders are processed accurately
Maintain accurate records in line with regulatory and company standards
Deliver excellent customer service in line with “Customer First” values About You
3–5 years’ experience in export sales, export administration or international logistics
Strong knowledge of Incoterms (2010)
Experience with air, sea and road freight, including customs procedures
Highly organised with strong attention to detail
Customer-focused with excellent communication skills
Confident working to deadlines in a fast-paced environment
IT literate (Microsoft Office, MS Teams); CRM experience desirable In return
A stable and growing global business
Supportive, professional team environment
Training and development, including full product training