Join a reputable prestige car dealership in Cardiff as a Vehicle Service Advisor and take the next step in your automotive career. This role offers a competitive salary, excellent benefits, and the opportunity to work within a well-established, customer-focused team. Our client is seeking an experienced Vehicle Service Advisor to deliver top-tier customer service and ensure smooth workshop operations.
Benefits:
* Starting salary of up to £31,000 per annum, dependent on experience
* Achievable bonus scheme with an OTE of £8,000+ per year, based on Customer Satisfaction Scores and upselling performance
* Additional earnings from service plans at £25 each
* Paid overtime opportunities, subject to availability
* 25 days of annual leave plus bank holidays
* Full company pension scheme and healthcare provisions
* Access to in-house manufacturer training and development at the clients dedicated academy
* Retail discounts via a shopper portal, gym membership discounts, RAC membership discounts, and more perks
* Career development prospects within a prestigious, industry-recognised dealership
Duties:
1. Manage workshop workloads and customer appointments efficiently in a busy dealership environment
2. Liaise closely with the workshop team to chase work in progress and ensure timely vehicle servicing and repairs
3. Communicate effe...