Job title: Senior Finance Assistant (Homecare & Learning Disability Provider Payment Team)
Salary: B3 £26,403 - £28,142
Hours: 37
Contract: Temporary – fixed contract till 31/05/2027
Location: Merrion House (hybrid working)
An exciting opportunity has become available within Adult Operational Services Department. We are looking for an Assistant Finance Officer to join our Homecare & Learning Disability Provider Payment Team until 31 May 2027 to cover staff secondment. It’s an exciting time for the team as we are going through a period of transformation with the aim of equipping us to deliver even better services to providers who assist our vulnerable service users and communities. The post holder will be required to assist in service projects to create efficiency within the workforce.
About the role
The successful candidate will be involved in scrutinising and processing invoice payments to providers; liaising with internal colleagues and providers in relation to any enquiries and disputes, to ensure that invoices are paid only for delivered services in accordance with the individual’s approved Care Plan and in line with contractual agreements. The role also involves managing the team’s email inbox, allocating incoming invoices and queries to other team members, dealing with telephone enquiries and providing general administrative support.
Key Responsibilities
* Scrutinise and process invoice payments to providers.
* Deal with incoming mail and emails and ensure timely distribution.
* Handle telephone queries and signpost where appropriate.
* Respond to sensitive enquiries ensuring information governance rules are adhered to.
* Assist in the production of letters to clients and providers and issue reminder letters as required.
* Maintain accurate records and update databases and record‑management systems promptly.
* Assist with administrative tasks such as filing, scanning, and stock control.
* Provide banking arrangements, invoice raising, debt monitoring, and client payments.
* Analyse and collate data to produce reports and financial statistics.
* Report potential fraud or safeguarding concerns promptly.
* Support the promotion of the service and present a positive image of the Authority.
* Work independently, using own initiative to meet deadlines and service priorities.
* Participate in the development of new team members.
Qualifications
* GCSE level C or above in English Language and Maths (or equivalent).
* Proficient with Microsoft Excel and other office software; strong computer skills.
* Excellent communication and customer service skills, both verbal and written.
* Meticulous, detail‑oriented with the ability to keep accurate records.
* Organised, highly self‑motivated, able to multitask in a fast‑paced environment.
* Strong problem‑solving and decision‑making abilities.
Desired Requirements
* Experience working with elderly, disabled or vulnerable client groups.
* Experience in dealing with challenging or aggressive clients or their representatives.
* Experience contributing to the implementation of service developments.
* Knowledge of local policies, legislation and welfare benefits applicable to Adults and Health services.
Benefits
* Competitive salary and annual leave entitlement plus statutory holidays.
* Membership of the West Yorkshire Pension Fund with generous employer contributions.
* Flexible and hybrid working arrangements subject to service requirements.
* A clear career pathway and continuing professional development opportunities.
* A range of staff benefits to support wellbeing and enhance financial wellbeing.
Equality and Diversity
We welcome applications from everyone and actively seek a diverse range of applicants from all backgrounds and cultures, including but not limited to women, carers, veterans, LGBT+, ethnically diverse, disabled and care experienced people. We are an equal opportunity employer and encourage applications of all eligible candidates.
You must have the legal right to work in the UK.
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