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Customer Account Manager, Preston, Lancashire
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Client:
Reed - UNLIMITED
Location:
Preston, Lancashire, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Views:
4
Posted:
14.05.2025
Expiry Date:
28.06.2025
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Job Description:
Are you looking for a fresh start? Do you have financial services experience and are seeking a new challenge? Evlo is currently recruiting for a Customer Account Manager. Evlo is an established market leader in consumer finance with over 15 years of successful history. We have been awarded MoneyFacts Best non-mainstream lender for the last 5 years. We offer dynamic growth opportunities supported by a superb range of benefits. With customers at the heart of everything we do, we are proud of our 4.7-star rating on TrustPilot and 4.9 on Feefo.
If you possess excellent people skills, we would love to hear from you! Full training and development will be provided to support your success.
The Role
As a Customer Account Manager, you will handle the entire process of providing loans to customers. Your responsibilities include engaging with customers via the local branch, assessing their requirements and affordability, processing loan agreements, and supporting them throughout the loan lifecycle.
This role demands strong communication skills, excellent rapport-building abilities both over the phone and face-to-face, and keen attention to detail. We value delivering excellent customer service and positive outcomes.
If you have the following skills, this role may be suitable for you:
• Strong communication skills and confidence
• Enjoyment of working with targets
Salary
Up to £30,000 depending on experience.
Rewards
Successful candidates will receive comprehensive training, including our induction and ongoing support from senior management. The salary is competitive and includes a bonus scheme. Our benefits include:
• Excellent pension scheme (3% employee, 8% employer contribution)
• 25 days holiday plus Bank Holidays (holiday buy/sell options available)
• Cycle to Work vouchers
• 3 Charity Volunteering Days
Evlo prioritizes employee satisfaction and offers a supportive environment with active employee forums and Mental Health First Aiders.
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