Job Title: Project Lead – EPMA
Job Location: West Midlands, UK
Job Location Type: Remote
Job Contract Type: Full-time
Job Seniority Level: Mid-Senior level
Overview
Helping others improve and turn their lives around – there’s no better feeling. It’s what we do for thousands of people at more than 150 sites across the UK. Be a part of it.
Location: Remote – Nationwide Travel required
Salary: Up to £35,000 pa DOE
Reports to: Clinical Systems Senior Programme Manager
Department: Digital Services
You will be joining our team on a 12‑month FTC working remotely with nationwide travel across our services.
Job Summary
As a key member of the Programme Management Office (PMO), this role is dedicated to the successful national rollout of the Electronic Prescribing and Medicines Administration (EPMA) system. You will be the primary point of contact for sites, guiding them through the entire journey: from initial engagement and readiness assessments to training and intensive go‑live support. This fast‑paced, "boots‑on‑the‑ground" role requires a proactive individual who can manage multiple site timelines simultaneously while ensuring digital transformation is embraced by frontline staff. You will benefit from a highly supportive PMO structure while maintaining autonomy over site‑specific delivery.
Key Responsibilities
* Coordinate project activities, resources, equipment, and information.
* Monitor project progress using tools such as Monday.com, manage issues that may arise, and troubleshoot as required.
* Collaborate with the PMO and workstream leads to remove blockers and ensure project progression.
* Coordinate activities and resources with Digital Services (DS).
* Create and maintain clear and comprehensive project documentation.
* Attend regular calls to discuss project progress.
* Prioritise workload effectively and escalates issues promptly.
Experience & Skills
* Healthcare Context: Experience working within the NHS, private healthcare, or clinical software environments.
* EPMA/EPR Exposure: Previous experience with Electronic Prescribing and Medicines Administration (EPMA) or Electronic Patient Record (EPR) implementations is desirable.
* Rollout & Delivery: Experience working within a fast‑paced implementation team, PMO, or business change function, specifically supporting site‑based go‑lives.
* Technical Readiness: IT literate and comfortable with the physical setup of training equipment (laptops/scanners/desktops) and basic system troubleshooting in a live site environment.
* Clinical Workflow Awareness: A strong understanding of (or ability to quickly learn) operational practices, specifically regarding medication cycles, patient safety, and clinical data flows.
Preferred Qualifications
* Project Management qualification (e.g., PRINCE2, Agile, or Lean Six Sigma) is desirable.
Why Cygnet? We’ll offer you…
* Strong career progression opportunities into management roles
* Monthly reflective practice, and support with CPD opportunities
* Expert clinical supervision & peer support
* Employee referral scheme
* Pension scheme
* "Cycle to work" scheme & employee discount saving.
Please note: successful candidates will be required to undergo an enhanced DBS check.
Ready to make a positive change?
In this role you’ll have the chance to make a real impact on patients, service users & their families.
Click the button to apply.
As a key member of the Programme Management Office (PMO), this role is dedicated to the successful national rollout of the Electronic Prescribing and Medicines Administration (EPMA) system. You will be the primary point of contact for sites, guiding them through the entire journey: from initial engagement and readiness assessments to training and intensive go‑live support.
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