* Before submitting your application, you should read our to understand how Bupa will use, store and share your information.* For Australia or New Zealand candidates - Before submitting your application, you should read our to understand how Bupa will use, store and share your information.**SME Team Manager** **Location:****Victory House, Brighton** As an SME Team Manager, you will lead and develop the PPA team to drive growth and retention across Bupa Global’s SME broker portfolio, acting as a role model for exceptional broker engagement, customer empathy, and Bupa’s proposition and values.Collaborate with colleagues in other business areas who also work with our PPA brokers to support and drive joint commercial goals. Conduct regular 1:1’s for team members to support the team to continually build their knowledge, skills and support them to provide an outstanding sales experience to our customers/brokers. Provide regular and ad-hoc feedback and lead on resolving performance related issues where required.Managing the talent and succession plans to ensure resources are at a level and skill to deliver the customer requirements Ensure familiarity and compliance with all regulatory requirements that fall within the remit of this role. Consistently drive good and fair customer outcomes. **Key Skills / Qualifications needed for this role:** A Sales manager with knowledge of the global health insurance market, or relevant transferable skills. Experience of intermediary distribution. Ability to conduct B2B negotiations at a more senior level. of knowledge of Bupa Excellent Sales skills, interpersonal and communication skills are required with emphasis on the ability to develop people to achieve successful outcomes.Strong work ethic, ability to multitask and work under pressure but maintain high quality of work. player and ability to collaborate across a wider range of internal and external stakeholders, including stakeholders at role-model skills and behaviours, providing excellent customer service, **Benefits** Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.Joining Bupa in this role you will receive the following benefits and more: Various other benefits and online discounts At Bupa we adhere to a structured framework when awarding any changes to salary. We believe this creates a fair and consistent approach for all colleagues looking to grow or change role. For more guidance please click HERE.Please be aware that if you’re successful in securing this role there may be changes to your notice period and other terms and conditions, your recruiter will be able to advise what this means for you during your application. a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, #J-18808-Ljbffr