Role Responsibilities
You’ll be responsible for serving and ensuring the wellbeing of our guests within the Bar and Restaurant. You will complete all preparation and service of the Bar & Restaurant to the highest standards and in keeping with the specifications and systems set by the Restaurant Manager to keep our service consistent. This role is for weekend work, so we are looking for applicants with availablity on weekend days (Saturday & Sunday). The applicant must be 18+ as role include bar work.
* To be responsible for the service and wellbeing of our guests.
* To assist in the set up and closedown of the Restaurant for breakfast and lunches.
* To open the bar in the morning following breakfast service.
* To serve drinks and food from the bar (including hot drinks, alchohol & cold drinks)
* Ensure all orders are taken accurately and items are received in a timely manner.
* To support the team in ensuring the efficient, and effective running of the service.
* Ensure that the preparation and presentation of each section is of a high standard, and is in line with the standards set.
* Serve guests to the highest standard whilst keeping the guests expectations at the forefront of your mind.
* To keep your mise en place levels up to the required level whilst rotating stock.
* Be mindful of waste, always seek help to utilise all stock and minimise waste.
* Report any faults or defects as you see them.
* Maintain a high standard of Restaurant and back of house cleanliness and hygiene practices.
* Ensure that you are correctly dressed in your uniform.
* Maintain a professional working relationship with all departments in the hotel.
Key Requirements
* A warm and friendly personality
* Commitment to delivering high levels of customer service
* Good teamwork skills - we want work to be fun for all of our employees
* Have a genuine interest in providing hospitality to our customers
* To be able to work well under pressure, Hospitality is very fast paced but don't worry you'll be supported from day one and you'll be just as quick at adapting to your new role
Benefits
* Excellent on-going support, training and development
* Discounted hotel room rates for you, your friends and family (Focus Hotels)
* On-going incentives and rewards
* Meals on duty
* Free city centre on site parking
* Events throughout the year (Waffle day, Bristol 10K, Walk for Wellbeing, 5 aside, teams appreciation weeks) as well as our summer and christmas parties
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