A vibrant cocktail bar in South West London is seeking a savvy General Manager to enhance guest loyalty and lead an iconic venue. The ideal candidate will combine commercial acumen with creative flair while managing performance and community relations.
Responsibilities
* Operational excellence: Oversee day‑to‑day operations - from bar shifts to floor, from stock management to logistics, license compliance, and atmospherics.
* Commercial leadership: Own the P&L, hit revenue & margin targets, manage costs, forecast, and drive continuous improvement.
* Creative vision: Be the driving force behind programming, nights, themed events, brand partnerships, and guest experience innovations.
* Guest experience curator: Champion 5-star, memorable magic moment from first touch (social media, bookings) to last drop.
* Hands‑on execution: Lead from the desk and also be on the floor or behind the bar in the trenches when the team needs a hand.
* Brand steward: Fuse The Cocktail Club ethos (fun, bold, inclusive) with your own stamp to make this venue truly unique.
Qualifications
* Proven track record as a General Manager (or senior leadership role in a high-volume bar, nightclub or premium venue).
* Deep understanding of cocktail culture, bartending, mixology trends, and late-night bar operations.
* Strong commercial acumen – P&L, forecasting, cost controls, margins.
* A visionary – unafraid to experiment, to make nights feel distinct and magnetic.
* Excellent leadership, team building, coaching, mentoring skills.
* Ability to handle pressure, solve problems fast, make decisions with confidence.
* Passion for people, hospitality, and creating unforgettable magic moments.
* Compliance-savvy (licensing, health & security, risk, legal).
* Strong communication skills.
Benefits
* Up to £45,000 base salary + bonus + service charge.
* Exciting bonus scheme so you share in the business' success.
* An amazing 50% discount on food and drink across all our awesome venues.
* Private medical insurance.
* 4× salary life assurance to support your loved ones if the worst happens.
* Deals and discounts with a wide range of businesses through our discount portal.
* Early access to your pay through Wagestream.
* Access to our Employee Assistance Program (EAP) which provides consultation sessions on mental health, well‑being and finance, grants, and any other needed support.
* Training and development opportunities. We're invested in your success during your time with us!
Location: King William Street, London (City)
Contract: Permanent
Salary: £48-52k per annum
Hours: 37.5 hours per week (Monday to Friday)
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