Role Purpose
This is your chance to make an impact by helping to continuously improve and shape our client’s customer experience and where your contributions will be valued and recognised.
* Supporting the business needs by analysing activity data, investigating trends & making recommendations
* Applying tools and techniques for data analysis and data visualisation (including the use of business information tools)
* Identifying, collecting, and migrating data to and from a range of systems
* Conducting data quality assurance, validation and linkage
* Managing ETL process, including adapting and troubleshooting as required to ensure data consistency
* Carrying on data quality assessments, identifying gaps and performing remediation actions
* Summarising and presenting data and conclusions in the most appropriate format for users
* Building and maintaining the appropriate reports and creating data dashboards, graphs, and visualisations for varying audiences within the business
* Refining, updating, and timely distributing existing reports, ensuring they remain accurate and are fit-for-purpose as the business evolves
* Processing and delivering solutions to the internal customer requests and queries in an efficiently and timely manner
* Helping to deliver a continuously improve strategy by proactively identifying data issues, investigating errors, fixing root cause issues, and recognizing improvement opportunities
* Promoting processes automation and self-serve solutions
* Training end-users about new reports and dashboards
* Communicating with stakeholders to understand data content and business requirements
* Maintaining awareness of technology changes within the BI industry
Responsibilities
* Ensure compliance with company policies and regulations.
* Communication will be core to your role
* Other critical elements of this role include the ability to prioritise effectively as well as to identify and champion business improvement opportunities, removing any barriers to great performance.
* Build and maintain excellent, value-adding working relationships with immediate colleagues across the Lexham Group to explore new ideas and developments alongside sharing best practice.
* Any other duties commensurate with the level of responsibility of this role.
Experience & Requirements
* Strong attention to detail and analytical skills
* Excellent communication and interpersonal skills
* Proven ability to work under pressure and manage multiple priorities in a fast paced environment