Service Planner £25,000 per annum (stater salary) Permanent role Commutable from Wrexham, Ellesmere, Oswestry, Shrewsbury Additional benefits: Yearly salary enhancements 25 days holiday + bank holidays Free parking Hybrid opportunity after probation Full training provided The Role: We are currently recruiting a Service Planner for a reputable company that provides premium equipment to a variety of industries. This role will suit a candidate with strong customer service and administration skills. Full training is provided for the role. The responsibilities of the Service Planner: • Supporting the service department by handling incoming calls and responding to customer enquiries. • Managing key customer accounts and maintaining strong client relationships. • Preparing repair estimates and following up with customers throughout the process. • Answering calls for breakdown assistance, parts requests, and general customer queries. • Performing general administrative tasks, including collecting and processing engineers' paperwork. • Maintaining records for monthly KPI data and completing KPI reports. • Monitoring and managing work in progress to ensure timely completion. • Processing invoices and raising purchase orders. The successfully appointed Service Planner will have: • The ability to provide excellent administration and customer ser...