Overview
Accelerate the possible by joining a winning Amcor team that’s transforming the packaging industry and improving lives around the world.
At Amcor, we unpack possibility through our innovative and responsible packaging to provide solutions that benefit our customers, our people and our planet. More than 10,000 consumers worldwide encounter our products every second and rely on us for safe access to food, medicine and other goods. We value their trust by making safety our guiding principle. It’s our core value and integral to how we do business.
Beyond this core principle, our shared values and behaviors unite us as we work together to elevate customers, shape lives and protect the future. We champion our customers and help them succeed. We play to win – adapting quickly in an everchanging world – and make smart choices to safeguard our business, our communities and the people we serve for generations to come. And we invest in our world-class team, empowering our colleagues to unpack their potential, because we believe when our people grow, so does our business.
To learn more about playing for Team Amcor, visit | |
Responsibilities
As an Internal Sales Administrator, you will play a key role in supporting our sales operations, including our export markets. You will be responsible for administrating customer accounts, processing orders, coordinating with manufacturing, logistics and finance to ensure that delivery dates are achieved. This role is ideal for someone with a strong background in internal sales and export administration, looking for a flexible working arrangement.
Key Responsibilities to Include :
1. Act as the primary point of contact for sales enquiries.
2. Process customer orders accurately and efficiently using the company’s ERP/CRM systems.
3. Liaise with production, logistics, and finance teams to ensure timely delivery and invoicing.
4. Prepare and manage export documentation including customs invoices, packing lists, certificates of origin, and any other documents required to expedite delivery into overseas territories.
5. Ensure compliance with international trade regulations and export legislation (., Incoterms, customs procedures, trade sanctions).
6. Maintain and update accurate customer records, pricing, and product information.
7. Support the sales team with quotations, lead times, and customer communications.
8. Monitor and report on order status, delivery schedules, and customer feedback.
9. Assist with resolving customer queries and complaints in a professional and timely manner.
10. Contribute to continuous improvement initiatives within the sales administration function.
Qualifications
Essential:
11. Proven experience in internal sales administration, ideally within a manufacturing or industrial environment.
12. Excellent communication and interpersonal skills.
13. Very high level of accuracy and attention to detail.
14. Proficient in Microsoft Office and ERP/CRM systems.
15. Ability to work independently and manage multiple tasks effectively.
16. Flexible and adaptable approach to working hours and responsibilities.
Desirable:
17. Understanding of export process, documentation, and legislation, to include Incoterms and customs procedures.
18. Experience in Datawarehouse/pivot tables.
19. Experience of Navision ERP.
for Job Applicants