We are looking for a Sales Assistant for our Henley in Arden showroom. Can you deliver an exceptional level of personalised service to introduce feel good furniture to our customers and in turn improve their wellbeing? Then a fantastic opportunity awaits.
Position Details
Location: HSL 181 High St, Henley-in-Arden B95 5BA
Salary: £12,745.80 - £16,994.40
Hours: 21 to 28 hours per week
Position Type: Permanent
Benefits
* Health cash plan through Westfield Health, offering cashback on optical, dental, physiotherapy, and more.
* Westfield rewards – earn points or get discounts on shopping vouchers (e.g., 7% off at M&S), discounted gym memberships, etc.
* Colleague discount: 50% on HSL furniture for personal use and 20% for family and friends.
* Contributory pension scheme.
* 30 days’ holiday (pro-rata), including public holidays, increasing to 33 with long service.
* Discretionary annual bonus (subject to qualifying period).
* Exclusive events such as Fish & Chips Thursday, ice-cream treats, afternoon tea, Easter eggs, Christmas lunch, and Christmas dinner.
* Free onsite parking at most locations.
A Day in the Life of a Sales Assistant
* Providing excellent service from the start—opening doors, assisting with umbrellas, offering refreshments.
* Sharing knowledge about the wellbeing benefits of feel good furniture.
* Guiding customers through our exclusive chair fitting service to find the perfect furniture.
* Assisting customers with fabric, leather, and styling choices to create their ideal furniture.
* Maintaining a clean, welcoming showroom environment.
* Creating a friendly atmosphere to ensure customer satisfaction.
* Processing orders accurately to meet customer specifications and delivery expectations.
* Maintaining a smart appearance and well-presented uniform.
* Flexibility to work weekends and weekdays, as stores are open daily.
* A DBS check will be required due to the customer-facing nature of the role.
Do You Have
* Experience in retail sales
* Attention to detail
* A friendly, welcoming, and caring attitude
* Experience in assisting customers with sales orders
Are You
* Passionate
* Honest
* Open to change and feedback
* Forward-thinking
* Sales-focused
Our Colleagues Can Expect
Training and development through the HSL Academy, including courses at our Batley location, in our factory, and distribution centre, as well as specialised training by our Occupational Therapist, Julie Jennings.
Why Choose HSL?
We believe furniture should make you feel good. Our award-winning range is designed around the body and tailored to individual needs. We use our exclusive chair fitting service to personalise comfort and enhance wellbeing.
We offer a diverse range of beautiful collections, luxurious fabrics, and sumptuous leathers to suit all tastes. Our commitment to delivering a world-class customer experience is reflected in our Trustpilot rating of 4.9 out of 5 and recognition as a 2-Star Outstanding company by Best Companies for 2024.
Our factory featured on BBC 2’s Inside the Factory. We foster a community where every individual is valued, inspired, and empowered to contribute and make a difference.
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