E-Commerce Account Executive London - Dean Street Ecommerce Full time Fixed Term General
WHO ARE WE?
Iconic British brand ghd is a global leader in high end professional hair styling tools and the UK’s number one recommended styling brand. Loved by stylists and consumers, loved by press, and loved by the people that work for the brand!
Merging science and innovation, with luxury beauty and style; ghd combines cutting edge technologies and beautiful designs to create the most technically advanced hair tools in the world. ghd tools deliver “safer for hair” heat styling that have become an essential part of the daily lives of professional hair stylists and consumers globally.
Renowned for game changing innovation and superior performance, at ghd we are on a mission to transform lives with the power of a good hair day!
ABOUT THIS ROLE
We are looking for an ambitious and detail-minded E-Commerce Account Executive to join our dynamic EMEA team at ghd, supporting the continued growth of our 9-figure Amazon channel across Europe.
Reporting to the Senior Commercial Manager - EMEA, this role sits at the centre of our online business operations. You will work closely with local market teams across Europe as well as cross-functional experts in marketing, supply chain, finance and data analytics to help drive consistent, high-quality execution.
You will support day-to-day commercial and digital marketing activities across the Amazon channel, including major trading moments such as Prime Day and Black Friday. From coordinating new product launches to analysing sales performance, you will play an essential role in ensuring our brand presence is best-in-class across all European markets. You will also contribute to projects focused on elevating the customer experience and strengthening ghd’s category leadership on Amazon.
This role is ideal for someone who is wanting to develop a career in the world of e-commerce. We’re looking for someone who loves working with data and thrives in a fast-paced environment operating with a curious mindset and a strong eye for detail. Through broad exposure to commercial strategy, digital execution and data-driven decision-making, you will develop a clear understanding of how a global premium brand operates and drives growth in e-commerce.
This is a newly created 12-Month Fixed Term Contract role with the potential to evolve into a longer-term opportunity.
Please note: First interviews will commence January 2026.
LOCATION
This role will be based in our London (Soho) office, and we offer a hybrid working pattern of 3 days in the office and 2 days WFH.
KEY RESPONSIBILITIES
Regional Coordination
1. Support the Senior Commercial Manager in the day-to-day trading and account management of the Amazon Europe business.
2. Consolidate local market inputs into clear regional views and support the preparation of presentations and reports for regional leadership updates.
3. Attend relevant meetings, capture key actions and follow up to ensure progress.
4. Maintain shared regional resources and calendars to support team effectiveness.
Commercial Trading, Data & Account Management
5. Extract and maintain data reports to track key sales, operational and digital shelf metrics.
6. Collaborate with Amazon AVS Brand Specialists to support joint priorities, raising and tracking platform-related issues where required.
7. Maintain product catalogue accuracy by ensuring content, data and ASIN setup are accurate and compliant.
8. Monitor product availability on site and partner with the regional Demand Planner to communicate stock updates to wider teams where needed.
9. Stay up to date with Amazon Vendor Central developments and share updates.
Product Launches, Activation & Optimisation
10. Ensure readiness for new product launches across Amazon Europe by coordinating the commercial critical path including New Item Set Up and Vine enrollments.
11. Monitor category activity on Amazon to share insights and best practices across markets.
12. Capture on-site retail activation highlights during peak promotional events.
13. Monitor product detail pages including reviews to identify optimisation opportunities.
14. Contribute to projects focused on elevating customer experience, sales performance, and operational efficiency.
REQUIREMENTS
Essential
15. Genuine interest in e-commerce, data and Amazon
16. Analytical with a commercial mindset
17. Strong numerical skills and confidence in using Excel to generate data insights
18. High level of attention to detail and organised
19. Comfortable managing multiple tasks and deadlines
20. Clear communication skills in English, both written and verbal
21. Quick to learn with a proactive approach to developing knowledge and new skills
Desirable
22. Previous work experience through an entry level role, placement year or internship
23. Experience in Beauty, FMCG, e-commerce, digital retail, merchandising or Amazon
24. Experience working with data, reporting or account management
25. Additional language proficiency (Italian, German, French or Spanish)
VALUES
We at ghd are proudly committed to our Company Values, and aim to attract and retain employees who live our Values:
26. Collaborative – We work together to create the extraordinary.
27. Creative – We foster creativity & excellence to create value for our brands and business.
28. Courageous – We are agile, entrepreneurial & we own our future
29. Connected – We stay connected and ensure we are always consumer first.
30. Committed – We are responsible for our impact on others & the planet.
We’re a young company that’s achieved great things by creating a best in class range of products that are loved by stylists and consumers alike. We remain fiercely ambitious, with big growth plans, exciting new innovation in the pipeline and geographic expansion.
We pride ourselves on remaining true to our founding ethos - the spirit of transformation - and have established a position at the forefront of the competitive fashion styling sector, where we are renowned as one of the leading hair styling brands around the world and synonymous with style and sophistication.
SalaryCompetitiveHours40BenefitsCompetitiveClosing date 12-01-2026 Share: