Sales Administrator - Lichfield
📍 Location: Lichfield
💼 Salary: £25,000 per annum
🕒 Hours: 37.5 hours per week (Mon-Fri, 8:30am-4:30pm)
🌐 Hybrid Working: Option to work from home on Mondays and/or Fridays after training
📅 Holidays: 34 days including bank holidays
📈 Benefits: Pension (up to 5% matched), Life Cover (3x salary), Westfield Health Cash Plan, Cycle to Work Scheme, Christmas Savings Scheme, Purchase Leave Scheme
About the Role
We are seeking a proactive and detail-oriented Sales Administrator to join our dynamic team in Lichfield. In this pivotal role, you'll provide essential administrative support to our Sales Team, ensuring smooth operations and excellent customer service. You'll be the go-to person for processing orders, managing queries, and maintaining accurate records across our systems.
Key Responsibilities
Sales & Customer Support
Process invoices, credit notes, and customer returns
Handle customer queries and complaints via phone, email, and CRM
Support External Sales Representatives with admin and data
Maintain accurate records in SAP and other systems
Produce paperwork for the Production TeamPurchasing & Supplier Liaison
Raise and manage purchase requisitions
Resolve invoice discrepancies with suppliers
Maintain query logs and liaise with Finance for accurate coding
Track projected orders and inform Finance of accrualsLogistics & Dispatch Coordination
Allocate deliveries to hauliers based on cost and location
Monitor dispatches and ensure documentation is traceable
Conduct trailer checks and ensure accurate loadingGeneral Administration
Support ad hoc projects and business initiatives
Attend meetings or travel to other sites as required
Represent the Sales function professionally at all times
What We're Looking For
Strong administrative skills with attention to detail
Excellent communication and customer service abilities
Proficiency in Microsoft Office (Excel, Word, Outlook)
Experience with SAP, CRM, and document management systems (e.g., Therefore, ARMA)
Ability to prioritise tasks and work independently
Why Join Us?
This is a fantastic opportunity to be part of a supportive and forward-thinking team. We offer a competitive salary, generous benefits, and the flexibility to work from home part of the week once you're up to speed. If you're organised, customer-focused, and ready to make a difference, we'd love to hear from you!
Apply now to take the next step in your career as a Sales Administrator in Lichfield.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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