Job Description
We’re looking for an experienced General Manager to lead our flagship catering operation at a prestigious client site near Heathrow Airport. This multifaceted location includes a vibrant restaurant, two barista-led cafés, as well as an events and hospitality service.
You’ll oversee a team of 20+, delivering excellence Monday to Friday between 07:00 and 17:00.
Working hours: 40 hours per week, Monday to Friday
WHAT WILL KEEP YOU BUSY:
* Lead the catering operation to meet and exceed financial targets
* Inspire and manage the performance of your team, conducting regular appraisals and identifying development opportunities
* Hold frequent team meetings to communicate goals, expectations, and updates from the company and client
* Ensure financial systems are accurate and efficient
* Collaborate with the Operations Manager on budget preparation and performance
* Continuously develop and enhance the catering and hospitality offering in line with client needs and expectations
Qualifications
WHAT YOU BRING TO THE TABLE:
* A passion for leading and developing high-performing teams
* Strong commercial acumen with a proven ability to maximise revenue
* Excellent communication, delegation, and influencing skills
* Organised and detail-oriented, with the ability to thrive under pressure
* Confident in managing a complex, fast-paced operation
* A natural leader who delivers exceptional customer experiences and sets high standards
* Financially astute with experience in budget creation, forecasting, and performance analysis
* Eligible to obtain an airside ID, requiring (5-year referencing, DBS check, and GSAT, training will be provided)
Additional Information
THE GARNISH:
* 28 days holiday including bank holidays
* Your birthday off, on us!
* 3 volunteering days per year
* 3 days of grandparent leave
* 24 weeks enhanced maternity leave
* Secondary carer leave
* Wedding/commitment day leave
* Free meals while on shift
* Tailored training and development programmes
* Apprenticeship pathways for all experience levels
* Pension and life insurance
* Exclusive discounts via our Perkbox app (retail, travel, cinema, and more)
* Access to our wellbeing hub and employee assistance programme
* Cycle to work scheme
* We celebrate individuality and are committed to building an inclusive workplace where everyone can thrive.
Ready to be fuelled? Apply today.
Find out more at www.baxterstorey.com