Performance Improvement Manager Step into a role where you don't just work on major civil infrastructure programmes - you help reshape how the entire industry delivers them In this role, you'll be front and centre with clients, delivering transformation across some of the most ambitious and complex programmes in the sector Whether you're managing delivery teams, solving performance issues, or shaping best practice across Jacobs and our clients, your fingerprint will be found on outcomes that matter You'll influence how projects are delivered today - and how the entire industry delivers them tomorrow What's In It For Me This isn't a role where you wait years to make an impact. It's a role where you: Accelerate your career - Step into leadership opportunities as soon as you demonstrate consistent delivery and client excellence Work on high profile, industry defining programmes - Transform major civil infrastructure across its entire lifecycle Shape and guide innovation - Bring new thinking, new methods and new delivery models to projects that need fresh ideas ? Build trusted relationships - Work closely with senior client stakeholders and internal leaders to influence strategy and delivery Enjoy variety and challenge - Work across multiple clients, sectors and project types, keeping your work dynamic and stimulating Grow at pace - Join a team dedicated to performance, improvement, and continuous development - for themselves and the business Hybrid flexibility - With 2-3 days in the office and travel when needed, you'll enjoy a balance of autonomy and collaboration We Offer Competitive salary: We offer compensation that reflects your skills and experience 24 days holiday option to buy a further 10 days Robust Pension Contributions: We offer enhanced pension contributions up to 10% to secure your future Comprehensive Health Coverage: Single medical cover and Digital GP service, with options to add your partner and family Family Planning Support: Access to fertility healthcare and family planning services Enhanced Parental Leave: Enjoy enhanced parental leave pay and free membership to employee assistance and parental programs Employee Networks: We are committed to hiring a diverse workforce and supporting colleagues of different backgrounds 4 Life assurance at 4x your salary Income Protection: Financial security in case of long-term illness or injury Wellbeing Hub: Free access to wellbeing apps like Calm and Daily Burn Professional Development: We cover professional membership fees and provide continuous professional development (CPD) opportunities Community Engagement: Participate in charity matched-funding, paid volunteering time, and charitable donations Locations: London, Manchester, Birmingham, Edinburgh, Glasgow, Belfast, Bristol, Exeter, Leeds, Reading, Peterborough Contract Type: Permanent, Full-Time Grade: Principal Consultant About the opportunity As part of our Performance & Improvement team, you'll spend most of your time leading and delivering transformation projects that directly improve productivity, performance and outcomes across major programmes. No two days look the same. You'll: Deliver change and transformation for major programmes Work across multiple clients and sectors - often simultaneously Manage or contribute to project teams, depending on the assignment Partner directly with senior client stakeholders Drive internal capability growth and business development Help define and embed industry best practice Mentor colleagues and contribute to the operational heartbeat of the team You'll thrive in ever changing, multi stakeholder environments where ambiguity is the norm - and where the outcomes you push forward make a tangible, measurable difference. This role is ideal for someone from management consulting or a similar environment who is ready to hit the ground running, lead client engagements, and step confidently into bigger stewardship over time. We're looking for someone who combines technical capability, consulting experience and human brilliance: Experience & Qualifications Degree qualified Ideally with certifications in: * Change Management & Transformation * Lean / Operational Excellence * APM or similar project management qualifications * Agile / Scrum Comfortable running or being close to running projects with minimal supervision This is not an entry level position so you should have demonstrable experience in consulting or similar, delivering tangible client outcomes Essential Skills & Behaviours Clear, confident communication and presentation skills Strong relationship building and emotional intelligence Curiosity, adaptability and resilience - thriving in ambiguity Problem solving and strong decision making Growth mindset for your own development and the business Ability to quickly learn new domains and deliver improvements with confidence Experience with tools such as Jira, Asana, [1] Monday.com, Power Apps, AI or process automation would be a bonus Working Style Hybrid: 2-3 days per week in office Willingness to travel nationally and occasionally internationally Ability to work at client sites as needed READY TO MAKE A DIFFERENCE? Apply NOW! Jacobs operates a hybrid work environment and a 40 hour working week as standard. @Jacobs. A world where you can. References Joining Jacobs not only connects you locally but globally. Our values stand on a foundation of safety, integrity, inclusion and belonging. We put people at the heart of our business, and we truly believe that by supporting one another through our culture of caring, we all succeed. We value positive mental health and a sense of belonging for all employees. With safety and flexibility always top of mind, we've gone beyond traditional ways of working so you have the support, means and space to maximize your potential. You'll uncover flexible working arrangements, benefits, and opportunities, from well-being benefits to our global giving and volunteering program, to exploring new and inventive ways to help our clients make the world a better place. No matter what drives you, you'll discover how you can cultivate, nurture, and achieve your goals - all at a single global company. Find out more about life at Jacobs. We aim to embed inclusion and belonging in everything we do. We know that if we are inclusive, we're more connected and creative. We accept people for who they are, and we champion the richness of different perspectives, lived experiences and backgrounds in the workplace, as a source of learning and innovation. We are committed to building vibrant communities within Jacobs, including through our Jacobs Employee Networks, Communities of Practice and our Find Your Community initiatives, allowing every employee to find connection, purpose, and belonging. Find out more about our Jacobs Employee Networks here. Jacobs partners with VERCIDA to help us attract and retain talent from a wide range of backgrounds. For greater online accessibility please visit www.vercida.com/uk/employers/jacobs to view and access our roles. As a disability confident employer, we will interview all disabled applicants who meet the minimum criteria for a vacancy. We welcome applications from candidates who are seeking flexible working and from those who may not meet all the listed requirements for a role. We value collaboration and believe that in-person interactions are crucial for both our culture and client delivery. We empower employees with our hybrid working policy, allowing them to split their work week between Jacobs offices/projects and remote locations enabling them to deliver their best work. Your application experience is important to us, and we're keen to adapt to make every interaction even better. If you require further support or reasonable adjustments with regards to the recruitment process (for example, you require the application form in a different format), please contact the team via Careers Support .