At Neptune, we believe home is where the heart-and the food-is. That's why The Provenist, our very own café, is part of our British interiors brand. Nestled inside our Support Office, stunning Showroom and Outlet store in Swindon, Wiltshire; it is so much more than just a place to eat. It's where great food, good company, and warm hospitality come together to create a little haven of calm and comfort.
We treat every customer who walks through our door as an individual, taking immense pride in delivering warm, thoughtful and personalised service. That's where your experience comes in. We are looking for a Café Host (Barista) to join our team on a full-time (40 hours per week) basis. Whether it's crafting the perfect flat white, helping a guest choose from our seasonal menu, or keeping the café looking immaculate-you'll be part of a naturally engaging team that creates a little bit of 'wow' with every visit.
Your key areas of responsibility:
Creating a brilliant customer experience - using your knowledge and initiative to guide guests through our food and drink offering with genuine warmth
Delivering excellent coffee - using your barista skills to prepare and serve consistently high-quality drinks with care and confidence
Running smooth café operations - from taking and processing orders quickly and accurately, to following food safety standards and keeping things flowing behind the scenes
Keeping things beautiful - making sure our café looks as good as it tastes with stunning visual merchandising and presentation
Being a proud ambassador for us - sharing your passion for our café, our products, and everything we stand for
You bring previous barista or experience (if you've worked in a café or customer-facing role, even better) and a love for great food and coffee, and the energy to share it with others. You'll have a calm, approachable attitude with a natural flair for customer service and a willingness to learn and pitch in wherever needed-no task is too small. You'll also have flexibility to work across weekends and weekdays (we're open seven days a week).
Above all, we're looking for someone who's eager to grow, enjoys connecting with people, and wants to be part of something a little bit special. If that sounds like you, we'd love to welcome you to The Provenist.
Benefits we can offer you
Generous Holiday Allowance
Life Assurance
Company sick pay
Enhanced maternity and paternity leave
Cycle to work scheme
Generous new item and outlet discounts
Discounted gym membership
Competitive salary
Perkbox: Wellbeing Hub and Retail Discounts Portal
Your birthday day off
Day off if you become a Grandparent
Two paid volunteer days a year
A week off to celebrate a life event
Refer a friend scheme
Long service holiday allowance increase
Training workshops
We are a growing business that encourages our people to grow with us. Neptune's goal is to ensure we have a diverse and inclusive work environment, where all of our employees have equal access to opportunities and everyone's voices are heard.
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