Sales & Operations Administrator Redhill, Surrey £32,000 per annum Monday to Friday, 08:30 – 17:00 Company Overview Talented People are recruiting on behalf of a growing business within the construction industry. This is an exciting opportunity for a proactive and detail-focused administrator to join a friendly, close-knit team supporting both sales and operations. Role Purpose To manage customer enquiries, quotations, and order processing while maintaining accurate records and scheduling jobs efficiently. This role plays a key part in delivering excellent service and ensuring smooth day-to-day operations. Key Responsibilities * Handle incoming phone and email enquiries from customers. * Prepare and send accurate quotations and follow up to secure conversions. * Process contract orders and maintain accurate sales records. * Keep CRM systems and internal databases up to date. * Schedule jobs and prepare the required paperwork. * Support general office administration duties. * Resolve customer queries relating to ongoing projects. * Liaise with the Sales Manager and Operations teams to ensure timely project delivery. * Contribute to improving office processes and workflows. * Uphold company standards in communication, presentation, and teamwork. * Support colleagues and promote a positive team culture. * Ensure compliance with company policies and health and safety standards. * Maintain confidentiality and professionalism at all times. * Deliver high-quality customer service with a strong attention to detail. Skills & Experience * Proven experience in administration, coordination, or customer service. * Excellent verbal and written communication skills. * Strong IT and CRM system skills. * Highly organised, accurate, and detail-oriented. * Able to work in a fast-paced environment with multiple priorities. * Experience in hoist hire or construction equipment hire is desirable