Job Description
About the organisation
Our client is a reputable ASX listed Building Materials & Industrial Manufacturing company. They are a highly respected industry leader with an excellent employer brand.
They offer a comprehensive range of employee benefits including career development, health & wellness, financial wellbeing, recognition, and volunteering opportunities.
About the role
We are partnering with our client to find a Customer Service Officer to join their supportive and stable team in Sandgate. The role involves providing customer service in person and over the phone, handling internal and external sales, managing stock transfers, and organizing contractor transport for products.
Responsibilities
* Deliver high-quality customer service
* Answer calls and respond to emails professionally and efficiently
* Process customer orders and returns/credits
* Assist Despatch with driver paperwork
* Handle Made To Order (MTO) product orders
* Maintain safety, health, and environmental standards
Requirements
* High attention to detail
* Positive attitude and team player
* Friendly and professional communication skills
* Ability to work in a dynamic environment
* Prioritization and quick thinking abilities
* Strong computer skills; SAP experience is a plus
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