Job description
JOB IDENTIFICATION
Job title: DBI Practitioner
Reporting to: Senior DBI Practioner
Department: DBI (Distress Brief Intervention)
Working Pattern: 30 hours per week incl evenings, weekends and BHols
Mon-Fri, Sat-Sun/B Hols
Location: Coatbridge
Salary Band: Grade 3 £24570 per annum - based on 37.5 hrs per week (Pro rata 30 hours)
Placement subject to experience / qualification status
ROLE SUMARY
As DBI Practitioner your primary responsibility is to offer empathetic and non-judgemental support to clients in distress whether through face-to-face interactions or over the telephone. This role entails aiding clients by devising personalised distress plans, providing access t mental health resources, and engaging in problem solving to identify effective solutions for their challenges. Collaboration with a team environment is integral to this role and a sincere dedication and passion to making a positive impact on individuals navigating difficult times is essential.
LIFELINK'S VISION & VALUES
Vision
People are healthier and happier wherever they live, work or learn.
Values
All services delivered by Lifelink are underpinned by the following core values:
1. We make decisions with the needs of our colleagues, our clients, and ourselves in mind: Always being professional by making decisions that are right for everyone. Always acting with integrity, being open and honest, seeking and offering support where appropriate.
2. It's about us as one team: Working as a team to support each other, with clear, concise and consistent communication, so we get the best from each other and are working towards our shared goals.
3. We care: We trust each other and care about everyone's wellbeing (staff, customers, stakeholders). Always respecting one another, showing kindness and empathy to all.
4. We are passionate to do more for our communities: Proactively seeking out new, forward thinking and more effective ways of working to make sustainable change in our communities.
1. We enable everyone to be themselves: Having a positive and fun environment which promotes inclusion, diversity and empowers everyone to be themselves without restrictions or discrimination.
4. ROLE RESPONSIBILITIES
· You will provide empathetic and non-judgemental support to clients experiencing distress, both in person and via telephone consultations
· You will assist clients with the development of their distress plan based on their unique circumstances and support them over a 14-day period
· You will provide clients with mental health resources, tools and coping mechanisms tailored to their needs
· You will collaborate with clients to identify goals and develop strategies, both short and longer term
· You will maintain accurate and up to date records of client interactions, distress maps and progress notes
· You will collaborate with multidisciplinary teams, including mental health professionals, social workers and community organisations to provide a comprehensive support network
· You will manage your caseload effectively, prioritising tasks, appointments to meet clients' needs in a timely manner and meet DBI targets
· You will co-ordinate onwards referral and follow up services to ensure continuity of care
COMPETENCES
· Evidence of academic achievement or work experience showing ability to perform the functions of the role and commitment to continuing professional development (CPD)
· SVQ2 or equivalent in Health & Social Care (or commitment to work towards this) / or relevant appropriate experience
· Must have excellent communication skills, both verbal and written
· Knowledge of Microsoft computer applications such as Excel and Teams
· Must have experience in documenting client interactions and progress notes
· Must be able to problem solve, use initiative and think about proactive solutions for their clients
· Must have a valid driver's licence
SOFT SKILLS & PERSONALITY TRAITS
· Empathy: Must be empathetic, non-judgemental and be able to display compassion to others
· Teamwork: Should be a good team player and enjoy working collaboratively with others
· Organised: need to be capable of multi tasking and managing a case load of clients
· Passion & Commitment: Must have genuine passion and commitment to making a positive impact on the lives of individuals in times of distress
Full time hours:
Job Types: Part time, Fixed Term 9 months
Salary: £24,570 per annum based on 37.5 hours (Pro rata for 30 hours)
Job Types: Part-time, Fixed term contract
Pay: From £19,656.00 per year
Benefits:
* Additional leave
* Company events
* Company pension
* Cycle to work scheme
* Private medical insurance
* Referral programme
* Sick pay
Application question(s):
* Do you have a valid driving licence?
Experience:
* Support Environment: 1 year (preferred)
Licence/Certification:
* NVQ Level 2 Health & Social Care (preferred)
Work Location: In person