Fan3 product owner
company overview:
fan3 are building a new entertainment ecosystem. A platform that gives artists control and ownership of their data, and puts genuine tickets in the hands of genuine fans.
A team born in music and creativity, we believe in enhancing direct connection through emerging technologies and real world experiences. Extending global fan engagement beyond just the ticket, and bringing fans closer to their idols.
We believe fan loyalty should be recognised and rewarded. Artists successfully use our fraud prevention tools to authenticate fandom, and put genuine tickets in the hands of genuine fans with outlier results.
The mission: a revolutionised music industry, free of bots, scammers and scalpers. Owned by those who create it, and those that love it.
Current roster includes: ZAYN, Zedd, Nicki Minaj, Natalie Jane, Misfits Boxing, Jacob Collier, Tinie Tempah, Jessie Ware, Absnt Mind, Girls Aloud and Sasha.
product overview:
At the forefront of innovation, we are developing cutting-edge products, including NFC enabled physical items and NFT-integrated smartphone passes. These solutions grant fans exclusive access to pre-sales, premium content, merchandise, and unique experiences. Our adoption rate at live events has reached an impressive 80% and we have over half a million users on the platform. Following a successful funding round, we are gearing up for rapid product development and business expansion.
role overview:
We are seeking a motivated and strategic Product Owner to lead and evolve our product management function. This role will be important in helping to shape our product vision, managing development processes, and ensuring seamless customer experiences.
what you will be responsible for:
* Act as the product owner for fan3’s full suite of products, currently overseen by the CTO.
* Organize, manage, and prioritize the product backlog in Jira with the help of the CTO.
* Translate business requirements set out by the leadership team into user stories and acceptance criteria for engineering deliverables.
* Help the CEO and CTO to define, refine, and evolve the product strategy and roadmap.
* Collaborate cross-functionally with engineering, design, marketing, and customer success teams to ensure alignment and execution.
* Gather and analyze user feedback and market trends to enhance product offerings.
* Support customer acquisition efforts by helping onboard new artists and improving their experience with our platform.
* Act as a bridge between artists, fans, and technology, ensuring the product meets industry and user needs.
* Conduct hands-on QA testing to uphold product quality and reliability.
what you will have done before:
* Proven experience as a Product Owner, or a similar role in a technology-driven environment.
* Understanding of blockchain, NFTs, and their applications in the entertainment industry.
* Experience managing product backlogs and workflows in Jira.
* Detail oriented, with a high aptitude for writing clear user stories with comprehensive acceptance criteria.
* Exceptional organizational and prioritization skills.
* Ability to work cross-functionally with engineering, design, and business teams.
* Strong analytical skills with the ability to derive insights from user data and market research.
* Experience in customer acquisition, onboarding, and relationship management.
* Hands-on approach with a willingness to engage in QA and troubleshooting.
* Passion for music, entertainment, and emerging technologies.
why join us:
* Be part of an exciting, high-growth, venture backed company at the forefront of blockchain and entertainment innovation.
* Work with top artists and contribute to shaping the future of fan engagement.
* Play a critical role in defining and scaling a groundbreaking product.
* Join a collaborative and forward-thinking team with a strong vision and mission.
how we will support you:
Working at the leading edge of innovation can be exhausting. Achieving things that haven’t been done before requires focus, adaptability and bravery. This can be draining and sometimes all consuming. We understand this and as we progress on our journey, we will endeavour to provide a wide range of support tools for our teams.
People are not happy or effective when they are tired or stressed so we encourage you to take some time off (phone actually off!) every quarter. We encourage you to share your outside interests with us and we will support you to find the time to do the things that are important to you.
how we work:
We are intentional and we are brave. We stay true to our values and we always support each other. We don’t shy away from difficult conversations, and we approach them with candour and respect. Working at fan3 you will be given the autonomy to create impact and we believe trust is given, not earned.
As such we work flexibly and remotely. We have a globally distributed team and choose to operate in a decentralised way, staying true to the digital revolution we are part of. We expect you to own and be accountable for your outcomes. Technology sits at the heart of our collaboration and task management, and we are always looking to learn and adapt how we work.
diversity, equity and inclusion:
At fan3 we embrace difference and celebrate our individual stories and qualities that make us all unique. We all had a life before Web3 and it is these lived experiences that bring richness and strength to our culture, creativity and innovation. We fundamentally believe that difference perspectives create stronger group outcomes, solve bigger problems and create braver solutions.
Web3 is democratising access to opportunity, creativity and prosperity and we understand our responsibility as a vehicle for adoption of this new world. We want to play are part in building a better internet, and that starts with ourselves. How we show up, how we hire and how we behave.
It is everyone’s responsibility in the business to continually promote diversity, equity and inclusion. We understand that we are on a journey and we will continually evaluate our progress and make improvements.
If you are passionate about building game-changing products in the entertainment industry and thrive in a fast-paced, innovative environment, we’d love to hear from you!