A fantastic opportunity has arisen for an experienced Sales Manager to lead a dynamic inbound sales team within the household goods moving sector. If you are a hands-on leader passionate about driving sales performance and developing talent, this role offers the perfect blend of strategic leadership and direct sales involvement.
Key Responsibilities:
* Lead and manage a team of 5–6 office-based moving sales professionals.
* Oversee inbound sales operations, ensuring timely and effective follow-up on all household goods moving enquiries.
* Motivate and develop the team through targeted training, coaching, and one-to-one support.
* Ensure accuracy and compliance in surveying and quoting, maintaining high company standards.
* Monitor and report on sales KPIs, including lead conversion rates, to senior leadership.
* Manage workflow and enquiry handling to maximise sales opportunities.
* Collaborate closely with marketing to enhance lead generation and optimise the sales funnel.
* Participate directly in the sales process, including quoting and closing high-value moves.
* Maintain exceptional customer service standards throughout the sales cycle.
Requirements:
* Proven experience in household goods moving sales and surveying.
* Demonstrated success managing sales teams within a moving company environment.
* Strong knowledge of inbound sales and enquiry management processes.
* Excellent leadership, communication, and people management skills.
* High attention to detail in quoting and surveying for household moves.
* Previous experience working within the moving industry is essential.
Working Arrangement:
* Based at the Hertfordshire office with a minimum of 3 days per week onsite.