Job Overview
An exciting opportunity has arisen for an enthusiastic, motivated and driven individual to join the Medicine CPG in Ysbyty Gwynedd. The post of Assistant Service Support Manager is a secondment for 5 months due to maternity cover. If you are interested in applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post.
The role offers the chance to enhance skills at management level. If you are looking for a challenge, have initiative and are proactive, then this could be the job for you.
Main duties of the job
The role of the Assistant Service Support Manager is to provide comprehensive administrative support to the Specialty Manager/Lead Manager, by collecting, recording, analysing, interpreting and reporting of statistical data required to monitor compliance with Welsh Government targets.
The Assistant Service Support Manager will assist the Specialty Manager/Lead Manager in ensuring that there is adequate Medical and administrative staffing cover to allow for the smooth running of the department; therefore management experience is preferred for this role.
The role involves being an integral member of the CPG operational team, coordinating, organising, attending and administering a number of meetings.
The ability to speak Welsh is desirable for this post; English and/or Welsh applicants are equally welcome to apply.
Working for our organisation
Betsi Cadwaladr University Health Board (BCUHB) North Wales is the largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000 across North Wales. Join our team and get the support you need, in line with our Organisational Values and Proud to Lead competence framework.
We are committed to promoting equality and diversity and welcome applicants under the Disability Confident Employer scheme.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Detailed Job Description And Main Responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or, please click Apply now to view in Trac.
Person specification
Qualifications
Essential criteria
* Degree level qualification or equivalent experience
* Must be able to demonstrate knowledge and experience of the full range of IT systems to include Microsoft applications ECDL or willingness to undertake
Desirable criteria
* Sufficient NHS experience
Experience
Essential criteria
* Computer literate and experienced in Word, spreadsheets and databases
* Previous experience in an organisational and administrative setting
* Numerate and confident in working with figures
* Experience of working in teams
Desirable criteria
* Previous NHS experience
* Previous experience working with clinical staff
* Ability to learn and understand medical terminology
* Previous involvement in clinical audit
Aptitude And Abilities
Essential criteria
* Communicate well with all team members at all levels
* Establish, monitor and maintain data collection systems
* Provide excellent administrative and organisation support
* Prioritise and meet tight deadlines
* Perform under pressure and to a strict timetable
* Work independently but also as an effective team member
* Produce clear, concise and meaningful reports
* Knowledge of performance management systems
* Service improvement methodology
Desirable criteria
* Medical terminology
* Ability to speak Welsh
Values
Essential Criteria
* Good communicator
* Willing to learn and develop
* Confident to work with clinical staff
* Able to maintain confidentiality
* Enthusiastic and positive
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