Job Details
- Location: Glasgow
- Type: Permanent
- Remuneration: Competitive salary based on skills, experience, and qualifications
We’re offering an exciting opportunity for an experienced Major Loss Adjuster to join our Major & Complex Loss team in the Glasgow area. If you thrive on solving complex problems, supporting clients through challenging times, and delivering exceptional service, this role is for you.
As an Executive MCL Adjuster / Surveyor you will manage a portfolio of high‑value commercial property claims, including material damage and business interruption. From the initial investigation to final settlement you will be the trusted expert guiding clients through the claims process with professionalism and empathy. You will work both independently and as part of a collaborative team, supported by adjusting executives and technical specialists. Whether you are on‑site assessing damage or compiling reports from home or the office you will play a vital role in delivering outstanding service and meeting client expectations.
What you’ll bring
- A full UK Driving Licence – essential for site visits
- A strong customer focus and a proven track record of delivering exceptional service
- Solid experience handling major and complex commercial property claims
- Excellent communication skills – you listen, explain clearly and negotiate fairly
- Confidence working independently and managing your own caseload
- A proactive, problem‑solving mindset with the ability to prioritise and adapt
- Strong IT skills, ideally with Microsoft Office (especially Excel)
- ACII/ACILA or equivalent qualifications (or working toward them)
- A professional, empathetic approach to client relationships
- Experience in account management or market profiling is a plus
Remuneration & more
- Competitive salary taking into account skills, experience and qualifications
- A Self‑Invested Personal Pension Scheme (SIPP)
- You will join an appropriate incentive (bonus) scheme
- Fully funded company vehicle or cash in lieu allowance
- Holiday allowance of 25 days plus bank holidays
- Flexible working from our office or your home
Health & support
- Private healthcare plan (including pre‑existing conditions)
- Life assurance
- Employee assistance programme for employee wellbeing
- Group income protection
Other benefits
- Voluntary benefits – dental cover, cycle‑to‑work scheme, season‑ticket loan, wellbeing and digital GP applications
- Discounts on various products and services
Sedgwick is an Equal Opportunity Employer. The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or change the duties of the position at any time.
