Flutes has a reputation for delivering bold culinary leading‑edge food and drink experiences in the most prestigious venues, with a focus on innovative and invigorating service. The company creates magic at iconic venues across London and beyond. We are looking for a freelance hospitality manager who is passionate about food and events, friendly, enthusiastic, and committed to 5‑star standards. The role requires at least three years’ experience in a hospitality management position, strong front‑of‑house skills, an eye for detail, and a proven ability to deliver excellent service.
Venues We Cover
* Oval Cricket Ground
* Ascot Race Course
* Twickenham Stadium
* Alexandra Palace
* Harlequins F.C.
* Wembley Stadium
* Various conference venues in London
Key Responsibilities
* Oversee opening and closing procedures at all events.
* Deliver an effective and informative team brief during events and maintain this standard at all times.
* Ensure all food and beverage requirements are delivered as per the client’s request or work‑order.
* Collaborate with the planning team pre‑event to allow a seamless transition for the client in line with the company’s customer journey.
* Work with operations and set‑up staff to ensure every venue is set up to the highest standards prior to each event.
* Enforce health and safety requirements during events.
* Motivate and encourage colleagues to provide exceptional service in line with the company’s overall vision to our highly valued client base.
Key Deliverables
* Be responsible for and deliver all allocated events to venue high standards.
* Ensure events run to the highest standards by being fully prepared on site.
* Maintain the integrity of the venue you are working within.
* Complete all paperwork on time and to a high quality.
* Act as an excellent brand ambassador for Flutes.
Skills and Capabilities
* Experienced and trained in the catering and events industry.
* Authoritative, persuasive, and able to lead, make clear decisions, and be accountable to staff and clients.
* Confident and articulate to act as MC when required.
* Well planned with excellent attention to detail.
* Experienced in managing time and people while being a team player.
* Possess clear and logical management experience suitable for a fast‑paced environment.
* Exceptional customer handling skills, responsive to client and colleague needs.
* Confident in verbal and written communication.
* Ability to meet deadlines, manage time effectively, and drive teams to meet deadlines with accuracy.
* Flexible, adaptable, and a great coach where needed.
* Accountable for personal and departmental performance.
Requirements
* At least three years of management experience in hospitality.
* Front‑of‑house management experience essential.
* Hours to be agreed per event, including evenings, weekends, and flexibility for additional hours when required.
* Applicants must be 18 or over to work with alcohol.
Benefits
* Excellent pay: £17.00‑£19.00 per hour (depending on factors).
* Flexible hours and shifts.
* Exciting locations across London and outside.
* Friendly team and opportunities for progression.
* Pension scheme.
* Monthly holiday pay.
* APPLY
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