We are seeking a technically strong and strategic Applications Team Manager to lead the development, support, and optimisation of applications used by Avon and Somerset Police. This is a key leadership role requiring hands-on technical expertise, delivery oversight, and the ability to guide a high-performing team.
This role requires a balance of people management, project oversight, and the ability to engage with technical teams to ensure successful delivery of BAU, technical projects and initiatives.
In this role, you will be responsible for leading a team to deliver high-quality applications while applying a sound understanding of technical systems, tools, and processes. The role bridges people leadership with operational and technical oversight, ensuring both team performance and system integrity.
Key responsibilities:
* Lead with strong technical direction and mentor a skilled team to deliver solutions that align with departmental and organisational goals.
* Acting as a subject matter expert within your specialism of Applications.
* Lead the development, maintenance, and support of internal applications and Microsoft-based products to ensure reliable and efficient business operations
* Collaborate with cross-functional teams including infrastructure, product, and operations to align on goals and deliverables.
* Oversee day-to-day operations, ensuring timely delivery of BAU, projects and technical activities.
* Analysis, design and creation of solutions, overseeing system performance, upgrades, and support activities.
* Evaluate and introduce emerging technologies to drive innovation and data-informed decision-making.
Skills and Experience:
* Demonstrated experience in successfully leading, managing, and developing high-performing technical support services teams.
* Deep understanding of applications support, tools, and technologies, with a focus on delivering seamless IT service experiences.
* Strong leadership capabilities with excellent communication and interpersonal skills, fostering collaboration across teams and departments.
* Advanced analytical and problem-solving skills, with a track record of driving process improvements and operational efficiency.
* Familiarity with ITIL or similar service management frameworks.
Important information:
* A full UK driving licence is required for this role as there will be occasions when you are required to travel around the force area.
* In addition to the application form, we also require a copy of your current CV. If you are unable to upload your CV to your application, please email a copy to:
* To be eligible to apply for this role you must have a 5 year checkable history in the UK ideally this means that you would have been resident in the UK for the last 5 years.
About us
Diversity is a strength and individuality is an asset.
We recognise the benefit different life experience and perspectives can bring.
We are on a journey to become the most inclusive police force in the country.
Find out more about our benefits and culture
Please note: We reserve the right to close this vacancy early if we receive a high volume of applications. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
Blended Working/ Hybrid Working
Avon and Somerset Police encourage flexible working where operationally possible.
This role has been identified as a blended role.
The successful candidate for this role will have the opportunity to work from home whilst also at a secondary work location, which will be a police premises. The successful applicant will have the option to discuss working arrangements with their line manager. All applicants must reside within the UK.