Our client, based in Maidenhead, requires an experienced Warehouse Logistics Operative to join their team on a temporary-to-permanent basis.
Overall, Purpose
Picking orders based on the picking lists provided
Creating consignments for shipment via couriers or by Company personnel
Performing stock counts
Keeping the warehouse clean and maintaining good order
Receiving goods in and checking the product against the delivery notes to ensure that complete orders are received
Delivery of replacement luggage to airport locations using the Company vehicles
After appropriate training, forklift operation
After appropriate training, assessment of received luggage for repair/replacement (aviation claims)
Ensuring that the Company remains compliant with all data protection legislation through appropriate action and decision making
Ad hoc, but reasonable, requests from supervisors or management, or clients
Key Accountabilities
Picking orders by picking lists, ensuring the correct product is assigned to the consignment
Ensuring the correct delivery address is used
Ensuring that the consignment is ready for the allotted collection/delivery time
Reception of goods in
Checking delivered/received product against packing/delivery notes to ensure complete consignments are received
Refusal of incomplete or damaged consignments
Pass on the checked and verified packing/delivery notes to the appropriate person/department for reconciliation
Measurement Indicators (success criteria)
Zero errors reported by the wider business – customers reporting:
Incorrect item delivered, or
Item delivered to the wrong place, or
Item not received on the expected date/time
Orders made match stock received, or consignments are refused
No damaged items (new) received
Internal party communicated with (who & how – convey, adapt, influence, negotiate)
Identification of and reporting of low stock items, conveying the information to the Warehouse Supervisor and/or Management
Adapting to the peaks and troughs of the airline-influenced operation to take advantage of natural ‘lulls’ to perform housekeeping duties
Reporting Service Failures
To provide an accurate report on any service failure by a supplier to the line manager
External party communicated with (who & how – convey, adapt, influence, negotiate)
Discussing replacement luggage requirements with the airline / handling agent Baggage Services teams at the airport during delivery, influencing requirements by current stock holding
Supervision of the on-site behaviour of the supplier
Maintaining the security of the warehouse by challenging non-employees
Skills & Experience
Fluent or native written and spoken English – essential
Basic MS Office skills - desirable
Full, clean driving licence
Must qualify for an Airport Airside ID (complete 5-year referencing, including criminal record check)
Person/Team Fit
Team player with excellent verbal skills and a keen eye for detail
Able to work under pressure
Adaptable and resilient
Physically fit and able to perform manual lifting
On-site role
Is this you? Please apply