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Deputy group director it services

London
New City College
Director
Posted: 22h ago
Offer description

Role Name: Deputy Group Director IT Services

Location: Across Group

Hours and weeks: 35 hours 52 weeks

Contract Type: Permanent

Contract Term: Full time

Position Start Date: Immediately

The Role:

We’re looking for an experienced and forward‑thinking IT leader to join us as Deputy Group Director of IT Services. In this senior role, you’ll oversee the operational management of IT across all campuses, ensuring our systems are secure, reliable and aligned with the College’s strategic priorities

.Working closely with the Group Director of IT Services, you’ll help shape and deliver our IT Strategy, lead service improvements, support major digital initiatives, and ensure students and staff receive outstanding technical support. You’ll also provide strong leadership to our IT Managers, driving high standards and a culture of continuous development

Key Responsibilities:

* Lead the delivery of secure, reliable and compliant IT services across all campuses
* Manage and support IT Managers, ensuring consistent standards and strong team performance
* Oversee major IT projects, system improvements and digital initiatives
* Monitor service performance, budgets and KPIs, driving continuous improvement
* Act as the escalation point for complex technical issues and support problem resolution
* Deputise for the Group Director of IT Services when required

Who You Are:

You’re an experienced IT professional with strong leadership skills, confident in managing teams, delivering reliable IT services, and driving improvement. You communicate clearly, solve problems effectively, and have experience overseeing budgets and projects. You’re committed to inclusive practice, safeguarding, and providing a great service to staff and students across a busy, multi‑site environment

What We Offer

* Pension: New City College provides a career average pension scheme for all staff (TPS or L
* GPS)Accessibility: All college sites are easily accessible for wheelchair users and via public transport (bus, DLR, or tube
* On-Site Facilities: Free access to on-site gym facilities at some campuses and on-site cafes serving subsidised food and drinks.
* Staff Development: Five CPD (Continuing Professional Development) days per year, with access to industry-standard facilities and a collaborative working environment. Leading to opportunities for career advancement and professional development in a supportive setting.
* Financial Perks: Interest-free loans for annual travel season tickets. Health cash plan (reimbursement for dental, optical, and therapy treatments) and a completely confidential Employee assistance programme
* Discounts: Save money on day-to-day expenses, shopping, dining out, DIY, and travel

For further information please contact Human Resources at recruitment@ncclondon.ac.uk.

About New City College

New City College is proud to be an Ofsted Outstanding college, the largest in England to receive this top rating. With campuses across east London, south-west Essex, and two language schools, we are a sector leader in further education,.

Joining NCC means becoming part of a forward-thinking, collaborative team committed to delivering high-quality education and skills that benefit our students and communities. We offer industry-standard facilities, expert staff, and strong partnerships with leading organisations. Our focus on future-ready skills and technology ensures students are well-prepared for higher education or employment, and employers trust us for staff training and development.

Following the merger of seven colleges, NCC has become one of the UK’s most influential FE providers, offering sixth form education, adult learning, apprenticeships, ESOL, EFL and SEND. With a turnover of £130 million, 20,000 students and 1,800 staff, we are a major force in the sector.

We are proud of our inclusive, diverse community and have a zero-tolerance approach to racism and discrimination. As we look ahead, we remain committed to investing in our people and resources to provide an excellent, supportive learning environment that meets the needs of both students and employers.

We are committed to building a workforce that reflects the diversity of the communities we serve and actively welcome applications from candidates from Black, Asian and Minority Ethnic backgrounds. This does not prevent any other candidate with or without a protective characteristic from applying for our jobs.

As the College supports a number of children and vulnerable adults, all staff are exempt from Section 4(2) of the Rehabilitation of Offenders Act 1974. Accordingly, all staff will be subject to an Enhanced DBS check, along with a check of the Children’s Barred List if engaged in regulated activity. Any offers of appointment may be withdrawn if these checks prove unsatisfactory. Self-disclosure will be required as part of the recruitment process. Failure to make a full disclosure or to provide sight of your DBS certificate may result in the withdrawal of your offer of employment. The College's DBS policy on the recruitment of ex-offenders is available up on request.

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